Key Account Manager - Robotics/Actuators

LG Electronics
•$110,000 - $150,000

About The Position

LG Electronics is hiring a Key Account Manager (Sales KAM) to manage key accounts and grow its actuator solutions business in the North American robotics and automation market. The role drives new business creation, manages complex stakeholder relationships and long-cycle sales processes, and oversees the project lifecycle—from building customer relationships and developing pipelines to managing revenue and collaborating with HQ R&D to grow the robot component business. The position develops and executes regional business plans and Go-to-Market strategies, identifies opportunities through market analysis and customer engagement, and represents actuator solutions at industry events, trade shows, and customer meetings. It also gathers and communicates Voice of Customer insights and works with HQ Product Management, local subsidiaries, and other stakeholders to support project delivery and customer satisfaction. The role requires frequent travel (30%–50% of working time), eligibility for international travel, and valid U.S. work authorization; visa sponsorship is not available. The recruiting salary range is $110,000–$150,000 USD. Benefits listed for full-time employees include medical, dental, vision, and prescription benefits; a 401(k) plan with company matching; paid time off and holidays; role-dependent short-term incentives; mental health resources and fitness incentives; family-oriented benefits including paid parental leave; and life and disability insurance.

Requirements

  • Bachelor’s degree or higher; STEM majors are strongly preferred.
  • At least 10 years of sales experience, including at least 5 years of components sales experience in tech-based industries.
  • Proven ability to build new business from the ground up, with a strong entrepreneurial mindset.
  • Experience in customer engagement and strategic account management.
  • Ability to systematically manage, document, and share sales progress.
  • Experience using and managing CRM tools such as Salesforce.
  • Strong project management skills.
  • Proven ability to lead complex customer relationships and long-cycle sales processes.
  • Native or near-native English proficiency.
  • Ability to travel frequently and eligibility for international travel.
  • Valid U.S. work authorization; visa sponsorship is not available.

Nice To Haves

  • R&D or engineering experience in humanoid robotics or robot actuators.
  • Master’s or Ph.D. degree in Robotics, Actuator Engineering, or a related field.

Responsibilities

  • Manage and expand relationships with North American actuator customers, serving as the primary business contact throughout the project lifecycle.
  • Manage sales operations related to revenue and settlements, including order management, supply-chain coordination, and accounts receivable tracking.
  • Develop and execute regional business plans and Go-to-Market strategies to expand actuator adoption in the North American robotics market.
  • Identify new business opportunities and build a project pipeline through market analysis and proactive customer engagement.
  • Represent actuator solutions and increase market awareness through industry events, trade shows, and customer meetings.
  • Document customer requirements and market insights as Voice of Customer input for product and feature development, and convey them to internal stakeholders.
  • Collaborate with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to support timely project delivery and customer satisfaction.
  • Manage complex stakeholder interests and long-cycle sales processes across the project lifecycle.
  • Travel frequently, approximately 30%–50% of working time.

Benefits

  • No-cost employee premiums for eligible employees and dependents for medical, dental, vision, and prescription benefits.
  • 401(k) Retirement Savings Plan with company matching contributions, immediate vesting, and multiple investment options.
  • Paid time off, including company holidays and a combined paid sick and vacation time bank.
  • Performance-based short-term incentives, varying by role.
  • Confidential mental health resources for employees and their loved ones.
  • Personal fitness goal incentives.
  • Paid parental leave and family support programs for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group-rate life and disability insurance.
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