Key Account Manager - Midwest

IDEX Corporation•Erlanger, KY
•$78,200 - $117,200

About The Position

The Key Account Manager at ADS supports growth by identifying technical solutions for customers’ water and wastewater monitoring needs. The role develops new accounts and maintains existing accounts identified in the annual ADS Sales Commission Plan. It oversees sales activities for ADS customers in the Midwest territory, covering Ohio, Kentucky, West Virginia, and western Pennsylvania. The ideal candidate will reside centrally within the territory. The position manages regional sales activity from lead generation and proposal development through pricing, negotiation, contract procurement, and handoff to Operations. The Key Account Manager develops account strategies tailored to client needs, builds relationships with municipal wastewater and consulting engineering customers, and works with Operations on project requirements and pricing. The role also participates in industry associations and technical presentations, tracks prospecting and opportunities in the CRM, and may assist with contract interpretation and initial legal review.

Requirements

  • B.S. or equivalent technical degree.
  • Ability to develop business remotely using virtual presentation skills.
  • Demonstrated ability to promote concepts and ideas to create customer demand.
  • Proven ability to identify and acquire new accounts successfully.
  • Excellent written and oral communication skills and exceptional listening skills.
  • Ability to build relationships and work well across functions, with a strong focus on customer satisfaction.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Willingness to travel up to 60% of the time on a weekly basis within the territory.
  • Effective time-management skills and ability to meet deadlines with strong attention to detail.
  • Valid driver’s license.

Nice To Haves

  • Exposure to and understanding of collection systems or open-channel hydraulics.
  • At least 3 years of related direct sales experience; exposure to accounts within the territory is preferred.
  • Prior experience with sales and sales-management tracking databases.

Responsibilities

  • Manage sales activities for ADS accounts in a designated region, including generating leads, preparing proposals and quotes, developing and delivering proposal presentations, creating pricing strategies, negotiating and procuring sales contracts, and delivering signed contracts to Operations.
  • Develop ADS accounts within the region and create strategies to meet individual client needs.
  • Join and actively participate in local industry associations.
  • Present technical presentations at conferences and sales seminars.
  • Sell concepts and close accounts with municipal wastewater and consulting engineering customers.
  • Meet or exceed individual revenue thresholds while maintaining and growing sold margins in coordination with Operations managers.
  • Follow up promptly on leads generated through corporate and regional efforts for ADS accounts.
  • Report prospecting activities, schedules, opportunity management, and contract status daily and weekly in the ADS CRM.
  • Follow on-the-job site safety requirements.
  • Initiate project kick-off meetings before project start-up for ADS accounts.
  • Work with Operations to determine project requirements for costing and serve as the client interface for ADS accounts.
  • Assist with contract interpretation and initial legal review.
  • Complete special projects as requested.

Benefits

  • Health benefits
  • 401(k) retirement savings program with company match
  • PTO
  • Performance-based bonus plan may be available
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