Key Account Manager (East Coast)

Life Fitness•Boston, MA

20h•Remote

About The Position

Join us as we empower the world to work out, creating healthier lives together. At Life Fitness / Hammer Strength, we’re not just building equipment—we’re shaping the future of fitness and inspiring healthier lives around the world. As the global leader in commercial fitness equipment, we design and manufacture innovative, high-performance solutions that power workouts everywhere, and our Key Account Managers are the primary drivers of our success within the Health Club segment. This is a high-visibility, autonomous position designed for a strategic seller who takes full ownership of their book of business. Reporting to the Strategic Account Director, you will be responsible for the end-to-end success of North America’s leading Health Clubs. You will move beyond relationship maintenance to proactively identify new revenue opportunities and lead internal cross-functional efforts to ensure a superior customer experience. This is a remote role; however, to effectively manage and engage with our partners in this region, the successful candidate must be based on the East Coast. #LI-Remote As a Key Account Manager, you will: Take full ownership of assigned Key Accounts, developing and executing long-term strategic plans that align Life Fitness solutions with client business goals. Proactively identify and capture expansion opportunities within your existing portfolio to drive incremental revenue and increase market share. Lead cross-functional partnerships with Marketing, Credit & Leasing, Legal, and Operations to resolve bottlenecks and ensure seamless project execution. Build deep relationships across complex Health Club organizations by independently identifying and engaging new influencers and decision-makers. Maintain a rigorous, self-directed cadence within Salesforce and CLM, providing leadership with accurate revenue forecasting and market insights. Resolve delivery or installation hurdles independently to ensure a successful final mile for every order. Demonstrate the business acumen and initiative required to transition into a Strategic Account Management role within the organization. What Life Fitness / Hammer Strength is looking for in our Key Account Manager: You possess a hunter’s spirit - driven to proactively grow your book of business and maximize account potential. You have a natural curiosity that leads you to ask "why" and "what’s next," helping you deeply understand a client’s long-term strategy. 4+ years experience in Account Management or Sales, with a proven track record of expanding existing partnerships. Entrepreneurial Drive: You treat your assigned accounts like your own business. Consultative Approach: Ability to move beyond tactical execution to become a trusted advisor. At Life Fitness / Hammer Strength, we think customer first, play as one team, and raise the bar on fitness innovation—in the gym and in every corner of our facilities. We persevere and get it done, with a clear purpose to inspire each other to live healthier lives. If you’re ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply. Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to get to know you and your experience and discuss the position in more detail. If it’s not the right opportunity this time, we’ll always let you know. At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $81,600 - $111,200 annually.The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Boston, MA and the actual salary may vary for applicants in a different geographic location.This position is eligible to participate in Life Fitness / Hammer Strength’s Sales Incentive Plan with monthly commission eligibility, in addition to base salary. The amount of any commission and bonus varies based on attainment of individual performance goals and other relevant factors, subject to the terms and conditions of the applicable incentive plan.This position is eligible to receive a vehicle allowance to offset the costs of using a personal vehicle for business related purposes.This position is eligible to receive a mobile allowance to offset the costs of using a personal cell phone for business related purposes. Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment, recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@lifefitness.com” or "@indoorcycling.com" domain email addresses or “[email protected]” for U.S. opportunities. Life Fitness/Hammer Strength does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. Life Fitness / Hammer Strength has been inspiring the world to work out for more than 55 years. Every day, exercisers in more than 150 countries log in 1+ million workouts on the company’s connected fitness equipment – proving daily that Life Fitness/Hammer Strength is the world’s workout partner of choice. By seamlessly bringing innovative, high-performance and reliable equipment, wherever and whenever they work out, Life Fitness/Hammer Strength aims to inspire healthier lives. Headquartered outside of Chicago, in Rosemont, Illinois, the company manufactures and sells strength and cardiovascular equipment through its iconic Life Fitness and Hammer Strength brands. Life Fitness is synonymous with innovation and quality in the cardio and strength training arena. The company’s cutting-edge equipment is designed to inspire and motivate, helping exercisers achieve their fitness goals with ease and efficiency. Hammer Strength stands as a testament to raw power and durability. Renowned for its line of plate-loaded equipment, we dominate the strength training category with machines that are built to withstand the most intense workouts, trusted by athletes and fitness enthusiasts worldwide. By integrating the best of both brands, the company provides comprehensive workout solutions for commercial and consumer customers. For more information, visit www.lifefitness.com. Our values drive how we work, grow, and win—together: We think customer first: We’re proactive, adaptable, and always improving the customer experience. We play as one team: We care, collaborate, and pick each other up—we win and lose together. We raise the bar on fitness innovation: We lead, not follow—pushing fitness further every day. We persevere and get it done: We out-work, out-match, and never compromise on quality or performance. We inspire each other to live healthier lives: We support well-being, inside and outside of work, to build a healthier world—together. Ready to make an impact? Join us and help shape the future of fitness.

Requirements

You possess a hunter’s spirit - driven to proactively grow your book of business and maximize account potential.
You have a natural curiosity that leads you to ask "why" and "what’s next," helping you deeply understand a client’s long-term strategy.
4+ years experience in Account Management or Sales, with a proven track record of expanding existing partnerships.
Entrepreneurial Drive: You treat your assigned accounts like your own business.
Consultative Approach: Ability to move beyond tactical execution to become a trusted advisor.

Responsibilities

Take full ownership of assigned Key Accounts, developing and executing long-term strategic plans that align Life Fitness solutions with client business goals.
Proactively identify and capture expansion opportunities within your existing portfolio to drive incremental revenue and increase market share.
Lead cross-functional partnerships with Marketing, Credit & Leasing, Legal, and Operations to resolve bottlenecks and ensure seamless project execution.
Build deep relationships across complex Health Club organizations by independently identifying and engaging new influencers and decision-makers.
Maintain a rigorous, self-directed cadence within Salesforce and CLM, providing leadership with accurate revenue forecasting and market insights.
Resolve delivery or installation hurdles independently to ensure a successful final mile for every order.
Demonstrate the business acumen and initiative required to transition into a Strategic Account Management role within the organization.