Key Account Manager (Remote)

Hunter Industries Brand

7d•Onsite

About The Position

The Key Account Manager conducts activities which have preparatory or auxiliary character for the purpose of developing Hunter's business in an assigned territory. Collects and communicates information pertinent to business progress with the regional team and next level managers. Their focus includes training, education, and specification to key accounts, clients, developers, and government agencies. Demonstrates behavior consistent with Hunter’s values of Customer Satisfaction, Innovation, Family, and Social Responsibility. The Key Account Manager is a full-time, on-site role based in Riyadh, this role is responsible for managing and growing relationships with key accounts, municipalities and local government agencies and visits to explain Hunter products and features for specification on projects. The Key Account Manager will handle customer inquiries, resolve issues, and to drive long-term partnerships. The role also involves identifying new business opportunities within existing accounts, analyzing market trends, and providing regular reports and insights to management. Takes action to maximize Hunter's exposure and success. Facilitates demand for Hunter products at a variety of levels to assist in achieving Hunter goals. Executes customer training programs, trade shows, and promotional events in assigned territory. Assists in collecting data for forecasts and market data reports as required. Travels as needed to accomplish goals.

Requirements

Bachelor’s degree or equivalent four-year degree in business administration, marketing, landscape architecture, or 5 years equivalent industry and technical experience.
Minimum of three years of professional business management, installation, or technical support experience within the irrigation or construction industries.
Knowledge of commercial channels, pricing, marketing, and distribution models within the industry.
Effective specification and presentation skills, with the demonstrated ability to attain goals.
Ability to explain the features and benefits of Hunter products.
Ability to conduct training and educational programs.
Technical knowledge of company and competitor products.
Ability to perform field service, troubleshoot irrigation systems, and recommend solutions.
Knowledge of finance and budgeting processes.
Ability to prepare budgets and manage expenses within budget.
Effective interpersonal, verbal, and written communication skills in English or regional languages.
Ability to establish and maintain positive working relationships and to provide a high level of customer service and support.
Willingness to travel extensively, live in a strategic location within the territory, and work flexible hours.
Basic computer skills with ability to use Windows programs and to perform word processing, spreadsheet, and database management on a personal computer.
Valid driver's license and driving record sufficient to meet requirements to be insured by company.
Must have or be able to obtain a valid passport.
Fluency in languages commonly spoken within the region, both Arabic & English.
Knowledge of regional business and cultural practices.
Excellent attention to detail, time management and organizational skills.

Nice To Haves

Irrigation Association (IA) Level II certification with additional Level III certifications is preferred.

Responsibilities

Manage and grow relationships with key accounts, municipalities and local government agencies.
Visit clients to explain Hunter products and features for specification on projects.
Handle customer inquiries and resolve issues.
Drive long-term partnerships.
Identify new business opportunities within existing accounts.
Analyze market trends and provide regular reports and insights to management.
Take action to maximize Hunter's exposure and success.
Facilitate demand for Hunter products at a variety of levels to assist in achieving Hunter goals.
Execute customer training programs, trade shows, and promotional events in assigned territory.
Assist in collecting data for forecasts and market data reports as required.
Travel as needed to accomplish goals.