Key Account Manager

Diversey • United States of America, AL

53d • $80,730 - $134,550 • Onsite

About The Position

We are seeking an experienced Key Account Manager to support one of our customers located in Alabama. In this role, you will be the primary on-site technical and commercial leader responsible for delivering high-performance water treatment solutions and ensuring long-term customer satisfaction. You will manage the full scope of the refinery’s water treatment program—including cooling water, high ‑ pressure boilers, and wastewater systems—while driving revenue growth through consultative selling and value-added technical service.

Requirements

• Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field
• Experience in industrial water treatment , with strong expertise in refineries, petrochemical plants, power generation, or heavy industrial environments
• Technical proficiency in cooling tower, boiler, and wastewater treatment systems
• Demonstrated ability to troubleshoot mechanical, chemical feed, or monitoring equipment
• Proven track record in consultative selling , account management, and revenue growth
• Ability to build strong relationships at all levels—operators through senior engineering leadership
• Strong communication skills, including technical report writing and customer presentations
• Ability to work independently in a refinery environment with daily on-site presence
• Valid driver’s license and clean driving record

Nice To Haves

• Experience leading large, complex accounts with multi-million-dollar revenue portfolios
• Strong understanding of refinery safety practices (LOTO, confined space, contractor onboarding systems)

Responsibilities

• Serve as the lead technical advisor and relationship owner for a major refinery customer
• Conduct routine system testing, audits, and performance monitoring for cooling, boiler, and wastewater programs
• Provide value-added technical service that includes troubleshooting feed systems, pumps, controllers, and monitoring equipment
• Partner closely with refinery operations, engineering, reliability, and procurement stakeholders
• Identify opportunities for program optimization, cost savings, and system reliability improvements
• Develop and deliver technical presentations, business reviews, and written reports
• Manage chemical inventories, coordinate deliveries, and ensure program compliance with site requirements
• Lead site projects, equipment upgrades, and program improvement initiatives
• Maintain and grow account revenue by identifying upsell opportunities and defending program value
• Collaborate with internal Solenis technical resources, service teams, and operations groups to ensure best-in-class support
• Ensure all work meets Solenis and refinery safety standards, policies, and procedures

Benefits

• Competitive compensation with sales incentive program
• Comprehensive health and wellness benefits
• Company vehicle
• 401(k) with company match
• Fifteen days paid time off
• Continuous learning and professional development opportunities
• The chance to grow your career with a global leader in water and sustainability solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level