Key Account Manager

Solenis•Wilmington, SC

1d•$73,410 - $107,657•Onsite

About The Position

Solenis is seeking a driven Key Account Manager to manage and expand a portfolio of Industrial Water Treatment accounts, serving as a key partner to customers by delivering both technical expertise and commercial value. This individual will act as a primary point of contact for assigned accounts, ensuring strong relationship management, reliable program performance, and sustained business growth across the territory.

Requirements

Bachelor’s degree (technical preferred; experience may substitute)
Minimum 3+ years of experience working in or supporting pulp and paper mills (required)
Experience supporting or working with power & recovery systems and boiler water chemistry (required)
Strong ability to provide hands-on water treatment technical support in a mill environment
Strong relationship management and communication skills
Ability to operate independently in a field-based environment

Responsibilities

Maintain and grow existing customer relationships
Review and optimize treatment programs through routine monitoring and testing
Provide strong on-site technical support for mill water systems, particularly on the water side of operations
Deliver expertise across: Cooling systems, Boiler systems, Wastewater systems, Power & recovery cycles and boiler water treatment programs in pulp & paper mills
Conduct on-site training and engagement with customer plant personnel
Develop and execute sales plans for new opportunities
Manage account profitability (pricing, chemical usage, receivables)
Drive safety improvements and process optimization at customer sites