Key Account Manager, Water Treatment

Solenis•United States of America, Utah (Remote), UT

7d•Hybrid

About The Position

Solenis is seeking a Key Account Manager to support and expand industrial water treatment programs for customers in the Salt Lake City region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis’ value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites. The Key Account Manager will be responsible for ensuring optimal performance of customer treatment programs, driving revenue retention and growth, and serving as a trusted advisor on cooling, boiler, and wastewater system optimization.

Requirements

Bachelor's Degree in Chemical Engineering or related field
Must live within 45 minutes of Texas City, TX or be willing to relocate.
Previous experience in Refineries/Industrial Water Treatment, especially boilers, cooling towers and waste water
Strong relationship management skills and be able to establish relationships at all levels of management
Proven ability to manage customer relationships and deliver strong account retention
Excellent communication, problem‑solving, and organizational skills
Valid driver’s license and clean driving record

Responsibilities

Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems
Optimize chemical programs to improve system performance, asset protection, and operational reliability
Troubleshoot feed systems, pumps, controllers, and monitoring equipment
Conduct audits, system surveys, and performance evaluations to drive continuous improvement
Build strong, long‑term relationships with operations, engineering, reliability, and procurement teams
Identify new business opportunities within existing accounts and develop value‑driven proposals
Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally
Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value
Manage account revenue, pricing execution, and contract performance
Deliver targeted growth through consultative selling and program expansion
Support inventory management, chemical ordering, and coordination of on‑site service requirements
Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction
Model and reinforce Solenis’ safety culture across all customer locations
Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards
Maintain accurate and timely records of service activities, audit findings, and program performance