Key Account Manager

CHERVON NORTH AMERICA INC•Naperville, IL

1d•$90,000 - $115,000•Hybrid

About The Position

The Key Account Manager drives profitable growth, increases market share, and expands Chervon’s presence across its Hardware Channel accounts, including DIB Group, Orgill, and EJD. The role combines strategic account management with proactive business development to identify opportunities, secure incremental product placement, expand distribution, and drive adoption of new products and programs. The successful candidate demonstrates ownership, urgency, and accountability in a fast-paced, results-oriented environment. The position develops customer-specific annual and multi-year growth plans, owns sales plans and forecasts, and delivers against sales, margin, and market penetration objectives. It works with marketing, product development, brand management, and product management on product offerings, pricing, promotions, launches, and the channel product roadmap. The role is based in Naperville, Illinois, offers a hybrid work environment, and requires up to 35% travel, including some weekend events and international travel.

Requirements

Bachelor’s degree in a relevant field.
At least 5 years of successful sales, account management, or business development experience.
Proven track record of growing sales, expanding distribution, and delivering profitable market share gains.
Demonstrated ability to identify and close new business opportunities within large retail, wholesale, or distributor accounts.
Experience presenting, negotiating, and influencing decisions at all levels of customer organizations.
Strong communication and interpersonal skills across organizational levels.
Strong understanding of sales forecasting, financial management, and merchandising.
Excellent business management and developmental skills.

Nice To Haves

Experience with DIB Group, Orgill, and EJD.

Responsibilities

Identify, develop, and close new business opportunities within assigned accounts.
Expand product assortment, distribution points, and category share across customer locations.
Identify whitespace opportunities and develop plans to capture incremental revenue.
Lead annual and multi-year growth strategies focused on market share gains and customer expansion.
Sell new product launches, promotional programs, and merchandising initiatives.
Pursue opportunities beyond existing business relationships.
Deliver against sales, margin, and market penetration objectives.
Develop and execute customer-specific growth plans aligned with sales, distribution, and margin objectives.
Build executive-level customer relationships while maintaining focus on results and accountability.
Own annual sales plans, forecasts, and performance against targets.
Place new and existing products through product line reviews, launches, and related processes.
Work with marketing and product development teams on product offerings, pricing, and promotions.
Work with brand management and product management to maintain a robust channel product roadmap.