Key Account Manager, Water Hygiene

DiverseyWilimington, DE
Remote

About The Position

Chem-Aqua, an international company and subsidiary of NCH Corporation, is seeking an experienced Key Account Manager – Water Hygiene to build and protect its reputation as a world-class water treatment provider. The Key Account Manager (KAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level. This individual excels at building relationships, both within internal customers (Chem-Aqua field representatives) and external customers (business partners). KAMs are adept at viewing water treatment from a customer’s viewpoint and helping the organization deliver on that vision. This position can be based anywhere in the US and will support the Chem-Aqua Healthcare Team. The role requires a motivated self-starter who can work independently and in a fast-paced environment, with travel approximately 10% but up to 50%. Chem-Aqua offers a culture that recognizes results while embracing work-life balance, providing a personable, stable, yet thriving environment with opportunities for career advancement.

Requirements

  • Familiarity with premise plumbing systems both potable and non-potable.
  • Experience with water safety / water hygiene with a focus on Legionella management in water systems.
  • A Bachelor of Science with a GPA above 3.0. Focus on engineering, biology, or chemistry preferred.
  • Experience with the online platform LAMPS by HC Info.
  • Proficiency in Microsoft Power Point, Excel, Word, and Outlook.
  • Strong interpersonal skills and an affinity to working with an interactive team.
  • Great organizational skills, attention to detail, follow through, and ability to manage multiple projects at once.
  • A high level of professionalism and strong communication skills.
  • The ability to survey facilities, take detailed notes, and produce reports based on findings.
  • The ability to speak comfortably in front of large groups during training and education seminars.
  • A positive attitude, a commitment to client service and a willingness to support the office team with a variety of assignments.

Responsibilities

  • Support the Healthcare Corporate Accounts Team.
  • Work with sales force, customers, engineering, and technical marketing group to support ongoing water management plans for existing customers.
  • Provide administrative, technical, consultative, and sales support.
  • Participate in ongoing customer WMP meetings to provide technical support, remediation recommendations, and changes to operation to ensure patient safety.
  • Audit existing plans and confirm service expectations are being met.
  • Consult customers to determine appropriate water treatment and maintenance practices to minimize risks associated with Legionella and other waterborne pathogens.
  • Collaborate with technical marketing and engineering teams to improve processes, documentation, literature, and collateral material.
  • Perform other projects and administrative duties as assigned by manager.

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • Long-term disability
  • Short-term disability
  • 401K match
  • Retirement options
  • Employee credit union
  • Paid vacation
  • Holiday leave
  • Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
  • Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
  • Employee recognition programs (appreciation week, awards and ceremonies)
  • Personal and professional development and growth
  • Tuition reimbursement
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