Key Account Manager - Nuclear Medicine
About The Position
The Key Account Manager - Nuclear Medicine is responsible for contributing to the sales strategy and execution by meeting and exceeding sales and profit objectives in their allocated geography. This role requires cross-functional teamwork to develop and execute a territory business plan, which includes managing contracts with imaging centers, onboarding and training new sites, and maintaining relationships with stakeholders such as physicians, technologists, administrators, and purchasing departments. The KAM will provide product education to Nuclear Medicine physicians, technologists, and supporting staff, and collaborate with Pharmacy Manufacturing Facilities (PMFs) and relevant sales teams that supply product to the allocated geography. This position covers all aspects of product use and purchase within Nuclear Medicine/Medical Imaging, including direct HCP and customer engagement, and reports to the Nuclear Medicine Regional Sales Director. The KAM is the primary customer-facing Lantheus Holdings professional responsible for contracting, training, educating, and onboarding Nuclear Medicine professionals on Lantheus Holdings products, specifically PYLARIFY. The role involves cultivating and maintaining productive customer relationships with HCPs, Advanced Practice Providers, Nurses, Pharmacists, Department Administrators, and other key medical and administrative personnel in Nuclear Medicine/Medical Imaging to establish Lantheus as the preferred partner in the Prostate Cancer Imaging community. The KAM is responsible for creating, coordinating, and implementing a strategic and tactical business plan for their assigned territory, focusing on driving uptake and demand with a Patient First approach. Collaboration with stakeholder functions such as PCAMS, National Accounts Director, PMFs, Marketing, Market Access, Medical Science, Commercial Operations, Supply Chain, Finance, Corporate Development, and Sales Force Effectiveness is crucial to optimize the customer experience and maximize business outcomes. Qualified candidates must possess high clinical acumen, a collaborative and supportive team approach, and a proven record of success in intrenching products and growing market share through effective communication, innovative solutions, and tactical product strategies.
Requirements
- 4+ years contracting experience with healthcare entities; strong influencing and negotiation skills.
- Demonstrated abilities to analytically assess and communicate business performance including attainment of goals and objectives, the allocation of resources and commercial operations that directly impact product sales in assigned geography; Experience building Key Account Plans
- Communicate ideas and information, both verbally and written, in a persuasive and appropriate manner; ability to communicate complex or technical content in a convincing way to clinical, technical, and non-technical audiences.
- Proficient MS Office and CRM skills
- Experienced in managing multiple projects simultaneously and delivering results in a timely manner, effective management skills in environment of ambiguity.
- Effective collaboration skills with internal and external stakeholders; the ability to work at peer-level with experienced technical and commercial experts.
- Works within Ethics and Compliance policies
- Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
- Valid driver’s license
Nice To Haves
- Certified Nuclear Medicine Technologist with 5+ years of demonstrated sales success in Nuclear Medicine Diagnostic and Radioligand Therapy OR 5+ experience in urology, oncology, imaging, nuclear medicine, radiopharmaceuticals, or another complex specialty sales environment.
- Clinical and/or technical discipline knowledge of PET/CT Imaging and PET radiopharmaceutical manufacturing
- Experience as a speaker for SNMMI or equivalent trade organization.
- Experience conducting live in-services on product utilization.
- Experience working with Market Access and Medical Science Liaisons
Responsibilities
- Develop and execute a territory business plan that effectively drives desired sales outcomes in Nuclear Medicine/Imaging Centers within a specified timeframe in assigned geography.
- Prioritize initiatives and drive focus on high impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts, prioritizing customers, and strategic solutions to exceed targets.
- Conduct regular business analyses of the local market(s)—customers, payers, competition, key stakeholders, and sales trends to create, implement, and update business plans to achieve access, use and sales goals.
- Collaborate with customers to identify all PYLARIFY referring physicians to an imaging center as well as referrals for conventional imaging for Prostate Cancer and share data with PYLAM partner.
- Identify and contract with new imaging customers and advance to product utilization including formulary approval, renewal of existing contracts.
- Develop and adhere to a call plan including close communication with key customers; actively address issues and concerns; strive to make our customers and their patients have a positive experience with PYLARIFY, our PMF partners and our company.
- Onboard new customers, through education and training on the proper use of PYLARIFY. This will include SNMMI VOICE credit presentations, in-services, Speaker Programs and coordination with Market Access and other resources.
- Ensure account strategies are effective and aligned with regional and national sales objectives to drive positive outcomes.
- Onboard and facilitate to first dose all national account opportunities as directed by Franchise National Account Director.
- Collaborate with field sales effectiveness team and manager to develop yourself, implement suggestions, programs, and/or changes to meet desired outcomes.
- Always promote PYLARIFY in line with approved PI.
- Develop relationships with all PET Readers in customer accounts.
- Maintain elevated level of contact with KOL’s in Nuclear Medicine/Medical Imaging.
- Collaborate with Marketing and Physician Liaisons of customer imaging centers.
- Foster an integrated customer account strategy with PYLAM(s) and drive the cultivation and synergy among Medical Affairs, Marketing, Market Access, Customer Excellence and all related work teams including PMF’s aimed at growth and continuous improvement.
- Identify and provide market intelligence about trends in patient / disease management, competing technologies, reimbursement issues, etc. that may impact the appropriate usage of Lantheus Holdings’ products.
- A consistent and recurring cadence of calls with partners.
- Identify potential reimbursement obstacles and work with Market Access to effectively resolve.
- Develop sales leads and demo opportunities for AI.
- Ensure a compliant, ethical culture to promote Lantheus Holdings products and adhere to the highest ethical standards.
- Additional projects and initiatives as requested.
Benefits
- Comprehensive health benefits package that includes medical, prescription drug, dental, and vision coverage.
- Life and disability benefits
- Pre-tax accounts
- 401(k) with company contribution
- Generous time off package including paid vacation, holidays, sick days, and paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
