Key Account Manager, Interventional Spine - Central
About The Position
Ferring is a privately-owned biopharmaceutical company focused on pioneering and delivering life-changing therapies. The Key Account Manager (KAM) will be a primary commercial interface for strategic high-volume pain management, interventional spine, and ASC network accounts. This role is crucial for driving pull-through, optimizing access, and encouraging procedural adoption. The KAM will collaborate with sales, market access, medical affairs, and payer teams to ensure healthcare sites are prepared, trained, and enabled for timely product uptake. The company is building a team to launch a novel biologic product for radicular leg pain due to lumbar disc herniation, which would be an only-in-class intradiscal intervention.
Requirements
- Bachelor’s degree required.
- Minimum of 5 years of experience in account management, including health systems, IDNs, and/or large group practices.
- Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient, and other related outpatient settings.
- Minimum of 2 years of demonstrated success in buy-and-bill markets.
- Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
- Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition.
- Strong interpersonal, analytical, and project management skills.
- Experience in matrix collaboration required.
Nice To Haves
- MBA or relevant postgraduate degree preferred.
- Strong preference for launch experience, especially for procedure-based treatments.
Responsibilities
- Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification.
- Develop, execute, and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices.
- Serve as a key liaison for cross-functional coordination with field sales, medical science liaisons, and reimbursement field teams.
- Support the execution of value-driven access strategies, including site readiness assessments, buy-and-bill modeling, and formulary processes.
- Facilitate account onboarding, ensuring stakeholders understand injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways.
- Engage with administrative decision-makers to establish value proposition, facilitate adoption, and streamline product onboarding.
- Ensure effective dissemination of promotional and non-promotional materials that support adoption and address customized account needs.
- Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions.
- Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points.
- Collaborate with analytics and sales operations to report on account performance versus forecast and share insights for national planning.
- Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region.
Benefits
- Competitive total compensation
- Exceptional range of flexible benefits
- Personal support
- Tailored learning and development opportunities
- Comprehensive healthcare (medical, dental, and vision)
- 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Wellness benefits
- Reimbursement for certain tuition expenses
- Sick time frontloaded yearly of 40 hours
- Vacation time for full-time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment
- 12 to 13 paid holidays per year
- 20 weeks of paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
