Key Account Manager - Industrial Water Treatment - Philadelphia

Solenis•United States of America, New Jersey (Remote), NJ

7d•$73,410 - $107,657•Hybrid

About The Position

Solenis is seeking a Key Account Manager to support their Philadelphia team. This role involves leading local site teams in designing and implementing treatment programs, conducting routine service visits and testing, and generating reports. The Key Account Manager will also assist with technical issues at customer sites, develop corrective action plans, and identify growth opportunities within existing and prospect accounts. Training customer personnel on treatment chemistry application and analyzing data using KPIs to ensure program performance are also key responsibilities. Reporting safety metrics to the customer is required.

Requirements

Bachelor's Degree; or 5+ years relevant industrial experience
Must have a valid Driver’s License and acceptable Motor Vehicle Record
5 years+ of experience in a Pulp & Paper/Water facility
Within a commutable distance to the Philadelphia Area

Responsibilities

Lead the local site team with the design and implementation of treatment programs
Routine service visits and testing as required to ensure safe and effective treatment programs, generate reports after each service visit and distribute as required
Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action, ensures the sales account manager is kept informed
Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required
Ensures customer personnel receive the required training to monitor and apply treatment chemistry used at their facility
Analyze data and ensure program performance using KPIs
Report safety metrics to customer