Key Account Manager, Hyundai/Kia - North America - Wixom, MI (Hybrid)

BASF Catalysts•Wixom, MI

15d•Hybrid

About The Position

Leveraging its deep expertise as the global leader in catalysis and precious metals, BASF Environmental Catalyst and Metal Solutions (ECMS) serves customers in many industries including automotive, aerospace, indoor air quality, semiconductors and hydrogen economy, and provides full loop services with its precious metals trading and recycling offering. With a focus on circular solutions and sustainability, ECMS is committed to helping our customers create a cleaner, more sustainable world. Protecting our elements of life is our purpose and this inspires us to ever-new solutions. ECMS operates globally in 15 countries with approximately 20 production sites and over 4,000 employees.

Requirements

Bachelor degree in engineering/chemical or business required, preferably with specialization in automotive sales.
Minimum 7 years of experience in the automotive industry, ideally Sales or Account Management required.
Customer focus and ability to collaborate effectively for achievement
Strong negotiations skills
Effective communication, stakeholder management, and decision-making abilities.

Nice To Haves

Masters degree preferred.

Responsibilities

Manage and hold accountabilities for all commercial and technical activities for the customer Hyundai-Kia in the US.
Ensure sustainable profitability and growth of the respective business.
Communicate effectively with the key account team members.
Own mid-management relations to Hyundai-Kia in the US, and ensure robust pricing, claim management, and working-capital discipline across the value chain.
Build, maintain, and strengthen relationships with decision-makers at the OEM entities.
Ensure right levels of local customer satisfaction by proactively addressing customer needs and concerns.
Support global GKAM teamwork, including regular team meetings, conference calls, and GKAM summits.
Support cross-functional collaboration (involving Application Engineering, Quality, Sales, Program Management, and Controlling) to align on global account objectives.
Pursue and win new business opportunities and competitive bids.
Identify and drive local growth initiatives within the account.
Manage local Request for Quotations (RFQs), price calculations, quotes, and Capital Approval Requests (CARs).
Ensure compliance with corporate guidelines for quote and CAR approvals.
Ensure effective commercial management throughout the product lifecycle in close cooperation with Marketing colleagues.
Identify and implement measures to enhance account profitability.
Optimize business rules for improved operational results.
Work closely with the Margin Manager to lead local claim management efforts with OEM.