Key Account Manager - Heavy Truck

Rhino Tool House • Concord, NC

5d • Remote

About The Position

Rhino Tool House is looking for a Heavy Truck Key Account Manager to own and grow our presence across the major North American Heavy Truck and Bus OEMs. This is a senior individual contributor role at the intersection of strategic sales and deep customer partnership — the kind of position where your relationship equity and industry knowledge directly drive results.

You will own the corporate-level relationship with major Heavy Truck and Bus OEMs including PACCAR, Daimler Truck, Navistar, Volvo Trucks, and others. Your lane is the executive and procurement relationship — setting vision, navigating strategy, and creating the awareness and access that allow Rhino's field Sales Engineers to succeed at the plant level. The SE is the local relationship; you are the corporate thread that ties it together. This role reports directly to the Executive Vice President of Key Accounts and operates with a high degree of autonomy. You'll be expected to manage your territory like a business — with a clear plan, measurable targets, and a disciplined approach to pipeline development and account stewardship.

Requirements

• 5+ years of experience in strategic account management, key account sales, or a similar senior commercial role within the Motor Vehicle Industry (MVI) or automotive sector.
• A demonstrated track record of meeting or exceeding revenue targets in a complex, multi-stakeholder sales environment.
• Experience managing national or multi-site accounts — including executive-level relationship development and high-value contract negotiation.
• Strong understanding of assembly, tooling, or industrial product applications within Heavy Truck or adjacent manufacturing environments.
• Ability to develop and present compelling business cases to both technical and executive audiences.
• Highly organized, self-directed, and comfortable operating with autonomy in a remote/field-based role.
• Willingness and ability to travel nationally, with occasional international travel.

Responsibilities

• Own the corporate-level commercial relationship across national Heavy Truck and Bus OEM accounts — building executive and procurement relationships that open doors for Rhino's field Sales Engineers.
• Develop and execute strategic account plans that define the vision, priorities, and growth trajectory for each key customer — and translate that intelligence into actionable guidance for the SE team.
• Identify new business opportunities at the corporate level — upcoming platforms, new plants, procurement shifts — and pass that awareness and context to the SEs positioned to execute locally.
• Negotiate high-level agreements, pricing structures, and long-term partnerships at the corporate and procurement level.
• Maintain a healthy, well-qualified pipeline and provide accurate revenue forecasting on a regular cadence.
• Present an annual account business plan to Rhino's Key Accounts leadership, covering growth targets, investment priorities, and key milestones.
• Track and respond to market trends, competitive shifts, and customer procurement changes that affect your accounts.
• Conduct regular business reviews and executive presentations at the corporate and procurement level — this is your primary customer engagement lane.
• Make strategic plant visits alongside SEs when your presence adds value — for key launches, relationship building, or high-stakes situations — without displacing the SE as the local account owner.
• Serve as a trusted advisor at the customer's corporate level, bringing market insight, product vision, and Rhino's capabilities to the conversation before the customer has to ask.
• Act as the intelligence engine for Rhino's Heavy Truck Sales Engineers — feeding them corporate contacts, project awareness, procurement timelines, and strategic context that they typically would not access on their own.
• Collaborate closely with SEs on account strategy without stepping into their lane — your job is to set them up to win, not to manage the plant relationship for them.
• Partner with product, marketing, and operations to bring the right resources and solutions to your accounts.
• Maintain fluency in Rhino's full product portfolio and serve as a subject matter resource for the broader sales team on Heavy Truck applications.

Benefits

• Competitive base salary plus performance-based commission and bonus.
• Comprehensive benefits including health, dental, vision, and 401(k).
• Full remote/field flexibility — we care about results, not where you sit.
• A high-performance team culture that values accountability, directness, and winning the right way.
• Genuine career development opportunities as Rhino's Key Accounts division continue to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed