Key Account Manager, Global Rare Diseases - Central

Chiesi Group

2d•$175,000 - $195,000•Remote

About The Position

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries and employing over 8,000 people. The company is dedicated to promoting a healthier world through the research, development, and marketing of innovative drugs. Chiesi is committed to sustainable innovation and operates as a Benefit Corporation and a certified B Corp, embedding sustainability into its bylaws. Diversity, inclusion, and equal opportunity are core values, fostering a strong team environment. Chiesi Global Rare Diseases is a business unit established in February 2020, focused on the research, development, and commercialization of treatments and patient support services for rare and ultra-rare disorders. This unit, based in Boston, Massachusetts, with synergy with the headquarters in Parma, focuses on lysosomal storage diseases, rare hematology, ophthalmology disorders, and rare immunodeficiencies, partnering with global leaders in scientific research, patient advocacy, and care.

Requirements

Bachelor’s Degree from an accredited four-year institution (education in science or business a plus)
10+ years pharma industry experience in related, diverse function/roles
Clinical experience selling specialty/rare disease products in a large geography consisting of multiple states
Expansive local relationships, access, and market knowledge
Proven track record of delivering top sales performance that meet or exceed targeted objectives
Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
Expansive account management skills
Proven effective collaboration skills
Demonstrated highest ethical standards
Rare disease or biologics selling experience
Knowledge of Lysosomal Storage Disorders, genetic testing pathways, patient identification strategies, and rare disease diagnostic ecosystems preferred
Proven strategic problem-solving ability
Demonstrated competency working across teams and sharing information proactively
Experience with Veeva, SalesForce.com, Microsoft Office (Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx
Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.

Nice To Haves

education in science or business a plus

Responsibilities

Create awareness around rare disease states and company marketed product(s) of focus, including proactive patient finding initiatives, lead generation and follow-up, and disease education within Lysosomal Storage Disorders (LSDs).
Develop and execute territory strategies to identify undiagnosed or misdiagnosed patients through targeted account profiling, interpretation of diagnostic pathways, collaboration with centers of excellence, genetic counselors, infusion centers, and specialty pharmacies.
Deliver compliant disease state education to healthcare professionals and office staff regarding signs, symptoms, diagnostic challenges, and treatment considerations associated with Lysosomal Storage Disorders while ensuring timely follow-up on patient leads and referral opportunities.
Business development and prospecting
Strategic account management – ability to translate strategy into action
Target, plan and work consistently through all states and regions of the geography
Manage leads as top priority with timely and consistent follow-up
Meet and/or exceed sales forecast, goals, and objectives
Analyze, develop, and execute territory business plan with ongoing updates based on current insights
Compliantly guide HCPs through prescribing process and support services
Collaborate with and provide insights to marketing, sales leadership, other key internal partners, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
Execute marketing initiatives to drive success in the local geography including speaker programs
Support HCP conferences with a presence to communicate key messages and share approved resources
Consistently adhere to compliance guidelines
Successfully complete all trainings in a timely manner
Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs)
Timely submit call activity information into the CRM (Veeva)
Regularly complete expense reports (Concur)