Key Account Manager, Global Rare Diseases - Northeast

Chiesi GroupNew York, NY
$161,280 - $197,120Remote

About The Position

Chiesi is an international research-focused biopharmaceutical group with 90 years of experience, operating in 31 countries and employing over 8,000 people. The company is dedicated to promoting a healthier world through innovative drug research, development, and marketing. Chiesi is committed to sustainable innovation, operating as a Benefit Corporation and a certified B Corp, with sustainability embedded in its bylaws. Diversity, inclusion, and equal opportunity are core values, fostering a strong team environment. Chiesi Global Rare Diseases, established in February 2020, focuses on the research, development, and commercialization of treatments and patient support services for rare and ultra-rare disorders. This business unit, based in Boston, Massachusetts, with synergy to the headquarters in Parma, Italy, concentrates on lysosomal storage diseases, rare hematology, ophthalmology disorders, and rare immunodeficiencies, partnering with global leaders in scientific research, patient advocacy, and care.

Requirements

  • Bachelor’s Degree from an accredited four-year institution (education in science or business a plus)
  • 10+ years pharma industry experience in related, diverse function/roles
  • Clinical experience selling specialty/rare disease products in a large geography consisting of multiple states
  • Expansive local relationships, access, and market knowledge
  • Proven track record of delivering top sales performance that meet or exceed targeted objectives
  • Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
  • Expansive account management skills
  • Proven effective collaboration skills
  • Demonstrated highest ethical standards
  • Rare disease or biologics selling experience
  • Proven strategic problem-solving ability
  • Demonstrated competency working across teams and sharing information proactively
  • Experience with Veeva, SalesForce.com, Microsoft Office (i.e., Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx
  • Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.

Responsibilities

  • Create awareness around rare disease states based on company marketed product(s) of focus
  • Business development and prospecting
  • Strategic account management – ability to translate strategy into action
  • Target, plan and work consistently through all states and regions of the geography
  • Manage leads as top priority with timely and consistent follow-up
  • Meet and/or exceed sales forecast, goals, and objectives
  • Analyze, develop, and execute territory business plan with ongoing updates based on current insights
  • Compliantly guide HCPs through prescribing process and support services
  • Collaborate with and provide insights to marketing, sales leadership, other key internal partner, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
  • Execute marketing initiatives to drive success in the local geography including speaker programs
  • Support HCP conferences with a presence to communicate key messages and share approved resources
  • Consistently adhere to compliance guidelines
  • Successfully complete all trainings in a timely manner
  • Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs)
  • Timely submit call activity information into the CRM (Veeva)
  • Regularly complete expense reports (Concur)

Benefits

  • Comprehensive healthcare programs
  • Work-life balance initiatives
  • Robust relocation support
  • Competitive salary package
  • Performance bonuses
  • Benefits benchmarked against the external market
  • Flexible working arrangements
  • Remote work options
  • Tax assistance services for foreign colleagues
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