Key Account Manager, Global Rare Diseases - Texas

Chiesi Group

9d•Remote

About The Position

We are seeking a Key Account Manager (KAM) who is a competitive, pharmaceutical sales professional with integrity, drive and passion for performance who can thrive in a fast-paced business environment. This individual must have experience with strategic account management, identifying opportunities through local market intelligence gathering and effective data analysis. The KAM will act as the face of our great company to healthcare professionals, including prescribers and their staff, while focusing on meeting and exceeding their sales goals to ensure appropriate patients get prescribed our medication. The Key Account Manager (KAM) will deliver product, disease state and resource education to HCPs & their staff to expand their identification and treatment of appropriate patients with our medication. The KAM will report directly to the National Business Director while working with peer salespeople as well as a cross-functional team to ensure the marketplace understands clinical data, payer access information and company resources to support prescribing, initiation, and continuity of therapy for patients. The KAM role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical expertise, collaboration, consistent compliant behaviors, and a commitment to the patients and their families. This person must enjoy working within a high functioning team with the goal to help everyone succeed for the benefit of the patients we serve. NO relocation support will be offered for position.

Requirements

Bachelor’s Degree from an accredited four-year institution (education in science or business a plus)
10+ years pharma industry experience in related, diverse function/roles
Clinical experience selling specialty/rare disease products in a large geography consisting of multiple states
Expansive local relationships, access, and market knowledge
Proven track record of delivering top sales performance that meet or exceed targeted objectives
Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
Expansive account management skills
Proven effective collaboration skills
Demonstrated highest ethical standards
Rare disease or biologics selling experience
Proven strategic problem-solving ability
Demonstrated competency working across teams and sharing information proactively
Experience with Veeva, SalesForce.com, Microsoft Office (i.e., Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx
Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.

Responsibilities

Create awareness around rare disease states based on company marketed product(s) of focus
Business development and prospecting
Strategic account management – ability to translate strategy into action
Target, plan and work consistently through all states and regions of the geography
Manage leads as top priority with timely and consistent follow-up
Meet and/or exceed sales forecast, goals, and objectives
Analyze, develop, and execute territory business plan with ongoing updates based on current insights
Compliantly guide HCPs through prescribing process and support services
Collaborate with and provide insights to marketing, sales leadership, other key internal partner, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
Execute marketing initiatives to drive success in the local geography including speaker programs
Support HCP conferences with a presence to communicate key messages and share approved resources
Consistently adhere to compliance guidelines
Successfully complete all trainings in a timely manner
Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs)
Timely submit call activity information into the CRM (Veeva)
Regularly complete expense reports (Concur)
May require up to 60% travel throughout territory geography as well as to regional conferences, national sales meetings, etc. Overnight is required and on occasion weekend travel for specific conferences.