Key Account Manager - Food and Beverage - Buffalo, NY

Solenis•New York, NY

2d•$80,730 - $118,404•Onsite

About The Position

Solenis is seeking a driven and relationship-focused Key Account Manager, Food and Beverage to join their growing team in Buffalo, NY. This role involves serving as a trusted advisor to key customer accounts, building long-term partnerships, and driving revenue growth through strategic sales and technical solution support. The ideal candidate thrives in a customer-facing environment, understands complex sales cycles, and enjoys expanding existing business relationships. This position combines account management, consultative selling, and technical service to create measurable value for customers.

Requirements

Experience in account management, technical sales, industrial sales, or related customer-facing roles
Good understanding of Clean-In-Place (CIP) in food, beverage, and dairy operation(s). Ability to manage these programs and develop improvement processes
Proven ability to build relationships and influence decision makers at multiple organizational levels
Comfortable analyzing data, identifying trends, and developing strategic recommendations
Strong communication, presentation, and negotiation skills
Technical aptitude with the ability to understand products, systems, and customer applications
Clear driving record

Nice To Haves

Degree in Business, Marketing, Chemistry, Microbiology, Engineering or other related field or equivalent industry specific experience may be substituted for education

Responsibilities

Build and maintain strong, long-term relationships with key customer stakeholders, including senior-level decision makers and influencers
Manage an assigned portfolio of customer accounts with a focus on customer satisfaction, retention, and revenue growth
Identify, develop, and close new sales opportunities within existing accounts
Increase customer spend and profitability through strategic account development and solution selling
Create demand for products and services by elevating brand awareness and demonstrating value to customers
Conduct regular business reviews and strategy meetings with customer leadership teams to understand operational needs and align solutions accordingly
Provide technical sales support and product recommendations that help customers improve performance and efficiency
Research customer challenges, analyze opportunities, and develop recommendations that support business growth
Collaborate cross-functionally with internal teams to ensure successful execution and customer support
Maintain pricing discipline, support margin improvement initiatives, and contribute to overall gross profit goals