Key Account Manager - Bone Health - Philadelphia, PA

Amgen • Philadelphia, PA

47d • Hybrid

About The Position

Join Amgen's Mission of Serving Patients. Amgen is a leader in biotechnology, pioneering treatments for serious illnesses in therapeutic areas like Oncology, Inflammation, General Medicine, and Rare Disease. We are advancing a pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity. As a member of the Amgen team, you’ll help make a lasting impact on patients' lives by researching, manufacturing, and delivering innovative medicines. Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Requirements

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Or Master’s degree & 4 years of sales experience and/or related account management experience
• Or Bachelor’s degree & 6 years of sales experience and/or related account management experience
• Demonstrates leadership ability with a focus on influence, impact and leading without authority.
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
• Thrives in a fast-paced environment handling multiple competing priorities.
• Approaches challenges with a solution-oriented mindset.
• Takes initiative, imparts energy and enthusiasm, and works in teams.
• Exhibits a broad range of computer skills.

Nice To Haves

• 3+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers
• Advanced degree (e.g. MPH, MBA, PharmD, etc.)
• 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, access environment, applicable competitors, specialty experience
• District Management / Reimbursement / managed care experience
• Demonstrates solid understanding of the current marketplace and trends
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy and bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams

Responsibilities

• Develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Leads contract delivery, business reviews and performance tracking for Amgen Bone Health contracting.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.
• Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these key decision makers.
• Identifies and procures appropriate company resources to achieve account objectives.
• Analyzes, interprets and draws insights from clinic economics/financial performance.
• Analyzes, interprets and draws insights from varying data sources.
• Successfully navigates through clinic reimbursement.
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD).
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees