Key Account Executive (Account Manager) - Louisville, KY

Labcorp•Louisville, KY

1d•Hybrid

About The Position

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. LabCorp is seeking a Key Account Executive to join our team the Louisville, KY territory. The territory for this position primarily covers Louisville, KY. The ideal candidate would reside within the territory.

Requirements

High school or equivalent

Nice To Haves

Bachelor’s degree
2 or more years outside sales experience, or account management in healthcare
Current or prior Labcorp experience
Salesforce experience
Proficient in Microsoft Office
Ability to travel overnight as needed
Valid driver’s license and clean driving record

Responsibilities

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Function as a liaison between the client and the LabCorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day to day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet and exceed monthly retention and upsell goals on a regular basis