Key Account Coordinator, Betsey Johnson Footwear

Steve Madden•New York, NY

8d•$60,000 - $65,000

About The Position

Betsey Johnson is an iconic American fashion brand celebrated for its bold, whimsical, and distinctive designs. Founded in 1978, the brand is rooted in creativity, individuality, and self-expression, offering footwear, handbags, apparel, jewelry, and accessories designed to make a statement. As part of the Steve Madden portfolio, Betsey Johnson continues to bring its playful and rebellious spirit to fashion while inspiring customers to embrace their individuality. Reporting directly to the President of Betsey Johnson, the Key Account Coordinator will support the Key Account Associate and broader sales team in driving business, maximizing sales opportunities, and building strong, profitable customer relationships. Supporting the Wholesale Footwear business, this is an exciting opportunity for a fashion-savvy and motivated individual looking to launch their career in sales. The ideal candidate is eager to learn, highly collaborative, and thrives in a fast-paced environment where no two days are the same.

Requirements

Bachelor’s degree or equivalent experience
Minimum of 2-3 years’ experience in customer service or related field
Proficient in Microsoft Office Suite
Retail Math background
Excellent interpersonal, problem-solving, and organizational skills

Responsibilities

Gather, document, and analyze weekly selling performance. Sending weekly selling deck to entire brand team.
Assist the Key Account Associate on all Major Department store business needs
Conduct localized store visits and provide insight to Key Account Associate and brand President
Partner with Account Executives on Von Maur, DSW, Belk, HSN, Revolve and Anthropologie to analyze business, offer suggestions on driving sales and grow market share
Assist the team with drop ship set up forms /copy forms, work with customer service regarding drop ship feeds and monitor sites to ensure all styles are live and pricing updated throughout the season
Assist Key Account Associate on all business needs – Preparing reports, helping in market appointments, sample coordination, etc
Investigate and contact potential new accounts for Betsey Johnson
Attend sales meetings with sales team on and off site
Travel to trade shows and assist sales reps and Key Acct Associate with sample shipping, set up and breakdown of the booth as well as appointments while professionally representing the brand
Assist team in setting up the NYC showroom for market and other appointments
Communicate with accounts, sales reps and vendors to maintain excellent customer relations.
Informing customers of product and order information
Able to manage multiple projects and deadlines with support and resources as needed
Perform other duties and special projects as assigned
Create and maintain Line Sheets for Market as well as ATS on a constant basis
Support the team as a showroom coordinator by maintaining the NYC showroom owning sample shipping, showroom set up for market weeks, as well as customer style outs and overall showroom organization.