Key Account Coordinator/Specialist (Gas Utility)
Liberty Utilities•Fall River, MA
•$60,000 - $90,000•Hybrid
About The Position
The Specialist supports the growth team by providing back office support for new growth opportunities by managing inbound growth leads, load claiming and reporting, as well as data management within the company SAP system, including the company CRM and work management platform.
Requirements
- Experience with CRM systems is required
- Associates Degree preferred
- Prior professional experience performing administrative coordination tasks for fast paced team required
Nice To Haves
- SAP beneficial
Responsibilities
- Claiming all completed growth work and providing associated reports to management team to track growth results.
- Respond to all inbound leads for residential and small commercial
- Establish and communicate clear expectations to Liberty customers.
- Outbound calls to all residential and small commercial opportunities
- Additional outbound calling during the slow-season
- Establish and communicate clear expectations to Liberty customers.
- Manage input of all residential and small commercial opportunities into company CRM.
- Data input/management of SAP system as needed.
Benefits
- Collaborative environment with a genuine flexible working policy
- 401k Plan with matching
- Share purchase/match plan
- Leadership Development Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
- Free parking
- Variety of Health & Wellness programs
- Discount and Perks program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
