Kennel Technician/ Veterinary assistant
About The Position
The Kennel Technician/Veterinary Assistant role at AmeriVet involves comprehensive patient care, clinical support, hospital maintenance, and sanitation. This position requires safely handling and comforting patients, assisting veterinarians and technicians with medical procedures, monitoring hospitalized animals, and administering treatments as permitted. Additionally, the role includes maintaining cleanliness and organization within the hospital, managing supplies, and assisting with equipment care. A significant aspect of the job is client interaction, providing compassionate support, assisting with check-ins/check-outs, and handling front desk duties as needed. Teamwork and communication are crucial, requiring collaboration with all hospital staff, adherence to protocols, and participation in ongoing training. AmeriVet is dedicated to the growth and well-being of its team members, offering resources, mentorship, and opportunities for career development and community impact within a supportive and collaborative environment.
Requirements
- High school diploma or equivalent
- Ability to safely handle animals of various sizes, temperaments, and medical conditions
- Strong communication and interpersonal skills
- Dependability, attention to detail, and ability to follow instructions
- Willingness to learn and adapt in a fast-paced clinical environment
Nice To Haves
- Previous experience working with animals (veterinary, shelter, kennel, or similar setting)
- Veterinary assistant training or certification
- Familiarity with basic veterinary terminology and hospital workflows
Responsibilities
- Safely handle, restrain, and comfort patients during examinations, treatments, and procedures
- Prepare exam rooms, treatment areas, and surgical spaces before and after use
- Assist veterinarians and technicians with medical procedures as directed
- Monitor hospitalized patients and report changes or concerns to the medical team
- Administer medications and treatments as permitted by training and state regulations
- Accurately document patient care activities as instructed
- Clean and disinfect exam rooms, treatment areas, kennels, and equipment according to hospital protocols
- Maintain laundry, waste disposal, and biohazard procedures
- Stock and organize supplies, ensuring availability of necessary materials
- Assist with equipment care and basic maintenance
- Provide compassionate, professional assistance to clients during visits
- Support client flow by escorting patients, answering basic questions, and relaying information to appropriate team members
- Demonstrate empathy and professionalism, especially during emotionally sensitive situations
- Answer phones professionally, schedule appointments, and route calls appropriately
- Provide courteous, compassionate service to clients in person and over the phone
- Assist with client check-in/check-out and relay messages to the medical team
- Support front desk coverage during busy periods or staffing gaps
- Communicate basic hospital information and appointment flow as directed
- Work collaboratively with veterinarians, technicians, CSRs, and management
- Follow established SOPs, safety protocols, and hospital policies
- Participate in training, meetings, and continuing education as required
- Maintain a positive, respectful, and team-oriented work environment
- Maintain confidentiality of client and patient information
- Adhere to all safety, infection control, and compliance standards
- Represent the hospital professionally to clients and the community
- Support hospital values, policies, and quality-of-care standards
Benefits
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals
- Competitive pay
- Performance bonuses
- 401(k) matching
- Student loan assistance to foster your financial well-being
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Mental health resources to support your overall well-being
- Generous paid time off and holidays
- A supportive, collaborative environment where everyone feels a sense of belonging
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
