Kennel Tech

Happy Dog•Carmel, IN

8d•Onsite

About The Position

Kennel Techs are the quiet backbone of the Digs overnight experience, ensuring every boarding dog feels safe, comfortable, and cared for from check-in to check-out. This role requires a calm, attentive presence, a genuine love for animals, and a commitment to the cleanliness and hospitality standards that set Digs apart. Kennel Techs work closely with Pack Leaders and supervisors to make sure every pup's stay feels less like a kennel and more like a home away from home. We are also seeking someone who is comfortable driving for our Pet Taxi service. This services is offered to pet parents who cannot drop off their pup at our location and we offer to pick, up their pet and bring them to their home away from home.

Requirements

Knowledge of basic dog behaviors and body language
Familiarity with kennel operations and animal care
Strong communication skills (written and verbal)
Ability to handle animals safely and confidently, including large/giant breed dogs
Strong attention to detail
Ability to follow directions closely (written and verbal)
Strong ability to work independently and as part of a team
Ability to remain calm and level-headed with a pleasant demeanor
Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
Comfortable working indoors and outdoors with dogs of all sizes and temperaments
Available for flexible scheduling, including holidays and weekends

Nice To Haves

Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
Sets an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
Upholds Dig’s Code of Conduct and positively contributes to team culture and teamwork.

Responsibilities

Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
Follow all feeding, medication, and allergy protocols for every animal in care
Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
Assist with lobby customer relations, ensuring pet parents feel informed and at ease
May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs
Work respectfully with teammates and maintain a positive, professional attitude at all times