Kennel Assistant

Lake Olympia Animal Hospital•Missouri City, TX

About The Position

The Kennel Assistant provides a high standard of care and treatment to pet guests and helps ensure a positive boarding experience by feeding, cleaning, and exercising pets. The role supports a collaborative practice environment and the delivery of quality, compassionate, effective, and efficient care. Team members are expected to follow practice policies, quality assurance guidelines, minimum standards of care, and safe handling procedures. This position has no direct supervisory responsibilities. Lakefield Veterinary Group partners with veterinary hospitals to preserve each practice’s people, culture, and community connections while providing operational support and resources. The company describes its culture through the values of Respect, Learning, Do the Right Thing, WOW Service, and Fun, and states its commitment to an inclusive environment and equal employment opportunity.

Requirements

Basic written, verbal, and active listening communication skills with a customer-oriented approach.
Basic judgment and problem-solving skills.
Compassion and empathy for pets and pet owners.
Ability to interact with clients and employees professionally, caringly, compassionately, and tactfully.
Attention to detail and a high level of accuracy.
Organizational and time-management skills.
Ability to handle and maintain sensitive and confidential information with discretion.
Ability to identify and foresee problems, present solutions, and collaborate as a team player.
Ability to work flexible hours, including evenings and weekends.
Ability to lift up to 30 pounds unassisted and 50 pounds with assistance.

Nice To Haves

Experience in an animal care setting handling various breeds and sizes of dogs and cats is preferred but not required.
High school diploma or GED is preferred.

Responsibilities

Foster a culture built on the values of Respect, Learning, Do the Right Thing, WOW Service, and Fun.
Clean and disinfect cages, pens, runs, and boarding areas.
Provide and maintain clean bedding for each new pet guest.
Feed boarded pets, ensuring each receives the correct type and quantity of food for each meal.
Ensure pets have clean water and provide special treats as needed.
Monitor and chart each pet guest’s food and water consumption and elimination, and notify doctors of any issues.
Check pets periodically throughout each day to ensure their safety and well-being in boarding areas.
Keep track of and clean pets’ belongings, ensuring they are returned to owners in good condition.
Monitor supplies and notify management when inventory is low.
Report items requiring repair to management and assist with repairs as needed.
Support collaboration and teamwork and help ensure the delivery of quality, compassionate, effective, and efficient care to pets.
Comply with practice policies, quality assurance guidelines, minimum standards of care, and safe handling procedures.
Perform other duties and projects as requested.