KCIS AI Strategy Leader
KeyBank•Overland Park, KS
•$96,000 - $181,000•Hybrid
About The Position
KCIS is a leading third-party commercial loan servicing platform with $720 Billion in assets under management. The KCIS AI Project Manager is responsible for implementing, prioritizing, and enabling artificial intelligence (AI) solutions improving productivity, efficiency, and process consistency across Key Commercial Investor Services (KCIS). Implement AI to high value business workflows—such as servicing, surveillance, and investor reporting—by translating operational needs into practical, scalable AI use cases. The position emphasizes measurable business outcomes with on-time delivery.
Requirements
- Bachelor’s degree in Business, Computer Science, Data Science, Project Management, Information Systems, Finance, Accounting, or a related field (required).
- Experience in financial services, commercial real estate, servicing, or related regulated environments.
- Experience translating business problems into technology enabled productivity improvements.
- Strong understanding of business processes and operational workflows.
- Ability to apply AI concepts to improve efficiency, quality, and consistency.
- Strong analytical, problem solving, and outcome measurement skills.
- Clear communication skills across business and technical audiences.
- Project Management.
Responsibilities
- Collaborate with subject matter experts across line of business to identify business processes where AI can reduce manual effort, improve turnaround time, and enhance data quality.
- Project Manage AI use cases based on business impact, scalability, risk considerations, and operational feasibility.
- Translate process inefficiencies into clearly defined AI‑enabled improvement opportunities, identify gaps and track progress via structured periodic reporting.
- Promote consistent and repeatable AI usage patterns that can be scaled across teams.
- Track and communicate productivity, efficiency, and quality improvements enabled by AI solutions.
- Collaborate with business, technology, risk, and data partners to evaluate AI effectiveness and identify enhancement opportunities.
- Monitor emerging AI capabilities and industry trends relevant to commercial real estate servicing and investor reporting.
- Support continuous improvement efforts related to business and technology optimization initiatives.
Benefits
- Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
