Karibu Case Manager

San Diego LGBT Community Center • San Diego, CA

17d • Hybrid

About The Position

The Karibu Case Manager is responsible for providing case planning, individualized supportive services, conducting assessments, organizing community-building events, facilitating workshops, and crisis support to participants of The Center's Karibu Permanent Supportive Housing Program. The case manager works collaboratively with a team in a trauma-informed and goal-oriented way to help resolve housing challenges of program participants who live with disabilities achieve housing stability and self-sufficiency.

Requirements

• 1 year of experience providing case management services to people experiencing homelessness or at risk of homelessness.
• Fluency in English required.
• Must be comfortable working in PC/Windows-based environments.
• Must have strong proficiency with Microsoft Office.
• Demonstrated ability to manage multiple tasks with shifting priorities.
• Must demonstrate competence in working with diverse populations.
• Must demonstrate competence in using strength-based, trauma-informed, and Motivational Interviewing Techniques.
• Reliable transportation, a valid driver's license, and auto insurance.

Nice To Haves

• Bachelor's degree in a social service-related field.
• Fluency in Spanish.
• 2 or more years of experience providing case management services to people experiencing homelessness or at risk of homelessness.
• 1 year or more of experience providing case management services to people living with mental illness and/or substance use disorders.
• Knowledgeable about current issues related to the LGBTQIA+ community and people experiencing homelessness.
• Those with lived experience as a member of a historically under-served community (i.e., low-income, communities of color, LGBTQ communities, immigrant communities, etc.) are strongly encouraged to apply.

Responsibilities

• Conduct intakes, assessments, and evaluations with clients.
• Provide links to mental health services, substance abuse services, educational services, career development services, and other relevant resources.
• Provide ongoing case management, crisis intervention, conflict resolution, and stabilization services to participants enrolled in the program.
• Collaborate with internal and external providers to support client care plans.
• Assist clients with adherence to housing quality standards and attend housing unit inspections.
• Organize community building events and coordinate workshops that promote client well-being and self-sufficiency.
• Complete individualized service plans and self-sufficiency tools.
• Maintain accurate documentation of client's goals and needs, case management plans, and service entries into internal data systems.
• Enter program data and outcomes into the region's Homeless Management Information System (HMIS) to adhere to grant and contract compliance.
• Document thorough case notes that accurately reflect client progress toward individualized case management goals.
• Assist with the completion of monthly narrative reports for funder reports.

Benefits

• Competitive Pay Scales
• 401(k) Retirement Plan (with company match)
• Full Medical, Dental, Vision, and Chiropractic Health Coverage
• Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children
• Full-time and Part-Time Schedules
• Generous Vacation and Holiday Benefits
• Professional Training & Development Experiences
• Opportunities for Promotion & Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree