About The Position

The Beauty Advisor (Retail Store Associate) serves as a key point of contact for customers and plays an essential role in delivering a positive and engaging shopping experience. This position focuses on customer service, product knowledge, and supporting store operations. Employment is at-will, and duties and responsibilities may change based on business needs.

Requirements

  • Strong customer service skills
  • Ability to work effectively in a team environment
  • Ability to stand for extended periods and perform physical tasks such as bending, reaching, and lifting up to 50 pounds, with or without reasonable accommodation
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States

Nice To Haves

  • 1+ years of retail experience (beauty industry experience preferred)
  • Bilingual in any language, especially Korean or Spanish, is a plus but not required

Responsibilities

  • Greet customers and provide attentive, courteous service throughout the shopping experience
  • Identify customer needs and recommend appropriate products based on individual preferences
  • Provide accurate product information, including usage, benefits, and ingredients
  • Inform customers of current promotions, events, and loyalty programs
  • Operate the POS system and process transactions accurately and efficiently
  • Package purchases neatly and provide gift wrapping upon request
  • Assist with merchandising, restocking, visual displays, and maintaining store cleanliness, which includes opening boxes, mopping, cleaning the bathroom, etc.
  • Support inventory counts and other operational tasks as needed
  • Maintain situational awareness on the sales floor to support store safety and loss prevention
  • Collaborate with management on marketing initiatives, including in-store promotions and social media support
  • Continuously develop and maintain up-to-date product knowledge
  • Accurately handle cash, credit card, and other forms of payment
  • Contribute to overall store sales goals and performance metrics
  • Perform other duties as assigned by management

Benefits

  • Paid sick leave in accordance with the federal and state law
  • Employee discounts on select products
  • Access to select promotional products
  • Opportunities to participate in company-sponsored events
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