K-12 PACE Program Assistant, Student Employee

Lindenwood UniversitySaint Charles, MO
Onsite

About The Position

The K-12 professional and continuing education (PACE) program assistant, student employee is responsible for providing routine customer service and performing clerical and administrative duties according to established procedures. The K-12 PACE program assistant will also provide support to the K-12 PACE program manager and the director, strategic partnerships.

Requirements

  • Currently enrolled at Lindenwood University
  • Good academic and financial standing with the University
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Excellent computer skills, including working knowledge of Microsoft Office Suite, database management tools, and Photoshop
  • Ability to coordinate and prioritize activities and/or projects and perform tasks simultaneously
  • Excellent written and verbal communication skills

Responsibilities

  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values
  • Assists with K-12 PACE registrations, rosters, certificates, and course catalog each term
  • Assists with data collection, data entry, and data management using Microsoft Excel, student information systems, and other tools
  • Assists with day-to-day customer service inquiries from students and partners
  • Coordinates with the Information Technology (IT) help desk to assist students in accessing student portal credentials and CANVAS
  • Provides direct support to students, the K-12 PACE program manager, and the director of strategic partnerships in collating data for reporting
  • Job may require other duties as assigned.
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