Junior Windows System Administrator - 60020784

State of South Carolina • Richland County, SC

8h • Onsite

About The Position

The Revenue and Fiscal Affairs Office (RFA) is looking for a Windows and Microsoft 365 Administrator to assist senior staff in the deployment, management, and securing of Windows Servers, Active Directory, and Microsoft 365 tenant. The ideal candidate is someone with some experience in Windows workstation and/or server management with a desire to continue learning and growing in a fast-paced, agile environment, as well as an understanding of Active Directory, Group Policy, and Microsoft 365 Admin Center. The applicant must be able to plan, organize, and prioritize multiple assignments while carrying out the agency's mission under limited supervision. The RFA's mission is to provide insightful research, analysis, and resources to facilitate informed policy decisions and administration of services. This position is a Junior System Administrator and will work directly with the Senior M365/Windows Administrator to assist in providing technical support, ensuring security best practices are followed, managing patching, implementing configuration changes, completing new deployments, and other duties as assigned.

Requirements

• A high school diploma and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment.
• An associate degree or bachelor's degree in a related field may be substitute for the required experience.
• Ability to lift up to 50 pounds.
• Services to be performed on site or at remote locations within the Midland's area.

Nice To Haves

• Experience with the Microsoft 365 Admin Center, including Exchange Online, lntune, Entra, and SharePoint.
• Experience with Windows Server Administration, including patching, monitoring, and basic server role configuration.
• Experience working with Active Directory and Group Policy, including user/group management and troubleshooting GPO inheritance and application.
• Experience with PowerShell.
• Ability to troubleshoot technical issues with limited supervision.
• Comfortable learning new technologies and troubleshooting unfamiliar systems through research, experimentation, and collaboration with senior staff.
• Desire to grow by expanding knowledge and skillset.

Responsibilities

• Under supervision of the Senior staff, assists in managing, securing, and configuring the Microsoft M365 product suite for RFA via the Admin Center, including, but not limited to, Exchange, Teams, One Drive, SharePoint, and lntune/Auto Pilot.
• Assists in managing and maintaining the organizational structure in Active Directory and Group Policy.
• Works with the security team to keep the M365 security settings up to the latest security standards.
• Accesses and uses data to fulfill authorized job duties or activities for the State, in adherence to policies and guidelines pertaining to data protection.
• Reports actual or suspected breaches or vulnerabilities in the confidentiality, integrity, or availability of data to the appropriate authorities.
• Under supervision of senior staff, maintains, updates, configures, analyzes, and troubleshoots M365 and Window Server system issues.
• Performs daily system monitoring, verifies the integrity and availability of server hardware and software, maintains server processes, and verifies completion of scheduled jobs.
• Documents and maintains work in compliance with state information security policies or directives.
• Under supervision of senior staff, assists in performing RFA system backup operations, ensuring all required file systems and system data are successfully backed up according to customer or agency requirements.
• Ensures rigorous application of information security/information assurance policies, principles, and practices in the delivery of customer support services for individuals.
• Assists in managing Microsoft Defender along with senior staff and the Security Engineer to ensure that they are configured properly and operational, including sending notifications to the appropriate staff.
• Serves as a team member for incident response and disaster recovery.
• Keeps up to date with the latest version of these plans and any necessary training to fulfill this role.
• Assists in providing end user support to RFA staff.
• Utilizes Help Desk software to prioritize, track, and document issues and remediation steps.
• Details and documents processes and procedures to help with problem diagnosis and resolution.
• Evaluates and prioritizes user-reported issues to ensure RFA IT services are completed on a timely basis and service interruptions are minimal.
• Performs other IT duties as required.

Benefits

• flexible schedules
• professional development
• training
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED