Junior Titles and Liens Specialist

Broadview Federal Credit UnionAlbany, NY
$21 - $25

About The Position

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: Responsible for all aspects of lien processing, including perfections, releases, reporting and follow up. Ensures that all activity is performed in a manner consistent with Broadview policy and statutory requirements.

Requirements

  • Bachelor’s degree preferred, plus one-year financial services experience and/or training, or equivalent combination of education and experience.
  • One year consumer lending experience preferred
  • Very high proficiency in Microsoft Excel and Word, including the ability to create and manipulate Excel documents
  • Proficiency in typing, filing, grammar, spelling and punctuation, or equivalent combination of education and experience

Responsibilities

  • Act as subject matter expert on lien filing process, procedures for both New York State and out of state lien filings
  • Participate in new lender training by delivering a presentation on titles and liens particulars
  • Maintain the Titles and Liens Fred page and training materials, ensuring all materials and information is up to date based on changes in guidelines per each state’s lien filing particulars
  • Provide written feedback and coaching to branch and MSC lenders on titles and liens process, as needed
  • Show initiative and take action with an appropriate level of independence
  • Maintain all processes and training materials for titles and lien's function
  • Process New York State titles received
  • Act as main contact for lien filing vendor to address programming concerns, make recommendations for improvements, and ensure all documents used by vendor remain up to date.
  • Ensure liens are perfected on new vehicle loans funded
  • Prepare and send all requests for information/missing title letters to members
  • Administer third-party software solution to ensure automated lien filing
  • Coordinate with vendor on Out of State lien perfections, as necessary
  • Process bad address and name change updates, as required
  • Prepare and issue lien releases, as required and per policy
  • Create, review and process lien reports on a daily, weekly, and monthly basis, identifying and documenting trends and areas for improvement
  • Handle all activity requests submitted for titles and liens issues within set timeframe
  • Prepare Security Agreement/Loan liner letters, when required
  • File UCC’s within required timeframes and consistent with internal policies
  • Prepare and submits periodic monitoring and delinquency reports
  • Capacity to work flexible hours as needed.
  • Assists Loss Mitigation with duplicate title forms, DMV forms, and any additional requirements for repossession, as needed
  • Member support intermediary/liaison for previous leasing company regarding duplicate title, lien release, and/or Bill of Sale
  • Intermediary between auto lenders/bookers for both NYS and out of state DMV; ensures all lien filing documentation is up to date with all states
  • Other duties as needed
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