Titles and Art Analyst

Daimler Truck • Fort Mill, SC

7d • Hybrid

About The Position

Inside the Role Titles and Art Analyst ensures financial accuracy and operational compliance for Daimler Truck Financial Services’ U.S. and Canadian portfolios. This role manages payment reconciliation, title/PPSA administration, and adherence to internal controls and global policies. Key responsibilities include maintaining payment integrity, validating contract obligations before title/security interest release, and resolving discrepancies to mitigate risk. The Analyst drives process integrity and continuous improvement through guidance, training, documentation, and cross-functional collaboration, enabling operational excellence and risk mitigation across the organization. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Additional Job Description • Typically requires a Bachelors Degree • Typically requires a 0-2 years of relevant experience or 4 years of relevant experience in lieu of degree • Requires basic understanding of theories, practices, and procedures related to job field • Works within standard practices and procedures to analyze information and problems of limited scope • Works within standardized procedures to meet objectives and deadlines What you Drive at DTFS: Resolve complex title issues including lienholder discrepancies, ownership details, filing errors, and deficient titles to ensure accuracy, compliance, and perfected security interests across U.S. and Canadian portfolios. Facilitate collateral title activities such as rewrites, lease‑to‑retail conversions, ownership transfers, and repossession title processing to reduce risk and support timely asset disposition. Maintain operational excellence by updating workflows, documentation, and work instructions, and providing training to ensure consistent processes and audit readiness. Collaborate cross‑functionally with Customer Service, Collections, Lease Maturities, Bankruptcy, Sales, Credit teams, and external partners to resolve title challenges and ensure alignment on perfection requirements.. Ensure payment integrity through accurate processing of applications, terminations, refunds, and discrepancy resolution, while leading daily Fleet reconciliation and managing suspense accounts. Safeguard compliance by validating requirements prior to title release, executing terminations, monitoring aged items, and ensuring timely release of security interests in accordance with regulatory standards. Support governance and risk controls by verifying authority limits for refunds and waivers and ensuring adherence to internal policies across U.S. and Canadian operations. Support issue resolution by partnering with Fleet Workout, Collections, Lease Maturities, NASC, and Funding teams to maintain operational efficiency and mitigate risk.

Requirements

• 0-2 years of relevant experience or 4 years of relevant experience in lieu of degree
• 1-2 years general business/customer service experience
• Title release procedures and documentation standards.
• Title discrepancy resolution (e.g., lienholder, name, address, filing state).
• Attention to detail and time management.
• Strong written and verbal communication.
• Proficiency in MS Office.
• Ability to collaborate across departments and with external partners.
• Customer service orientation.
• Research and problem-solving capabilities.

Nice To Haves

• ICS compliance and DTFS global policy standards.
• State DMV/BMV title verification processes.
• ALFA system navigation and case processing.
• Compass guidelines and Limits of Authority (LOA).

Responsibilities

• Resolve complex title issues including lienholder discrepancies, ownership details, filing errors, and deficient titles to ensure accuracy, compliance, and perfected security interests across U.S. and Canadian portfolios.
• Facilitate collateral title activities such as rewrites, lease‑to‑retail conversions, ownership transfers, and repossession title processing to reduce risk and support timely asset disposition.
• Maintain operational excellence by updating workflows, documentation, and work instructions, and providing training to ensure consistent processes and audit readiness.
• Collaborate cross‑functionally with Customer Service, Collections, Lease Maturities, Bankruptcy, Sales, Credit teams, and external partners to resolve title challenges and ensure alignment on perfection requirements.
• Ensure payment integrity through accurate processing of applications, terminations, refunds, and discrepancy resolution, while leading daily Fleet reconciliation and managing suspense accounts.
• Safeguard compliance by validating requirements prior to title release, executing terminations, monitoring aged items, and ensuring timely release of security interests in accordance with regulatory standards.
• Support governance and risk controls by verifying authority limits for refunds and waivers and ensuring adherence to internal policies across U.S. and Canadian operations.
• Support issue resolution by partnering with Fleet Workout, Collections, Lease Maturities, NASC, and Funding teams to maintain operational efficiency and mitigate risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level