Liens and Legal - Collection Specialist

American Health Imaging•Atlanta, GA

About The Position

The Collection Specialist is responsible for collecting on outstand receivables from attorneys and funding vendors. This position reports directly to the Manager of Liens and Legal and is vital in ensuring timely updates and payments. The coordinator ensures efficient, high-quality service by adhering to department-defined policies and procedures directly impacting our patients. This role requires exceptional attention to detail, strong organizational skills, and effective communication to navigate complex case and funding vendor assignments.

Requirements

Excellent analytical, problem-solving, and decision-making skills.
Skilled in written and verbal communication
Ability to take the initiative to improve processes, think strategically and identify trends
Ability to provide open, honest feedback to improve decision-making
Must have good verbal and written communication skills.
Ability to organize and interpret data.
Ability to utilize good judgment to problem solve.
Ability to work independently and in a team environment.
Ability to use a computer, related software/programs, and multiple screens.
Ability to work onsite or remotely as needed.
High School Diploma or equivalent required; bachelor’s degree preferred
2 years of experience working in insurance verifications.
Experience with Microsoft Office, including Excel
Requires the use of office equipment, such as computers, fax machines, telephones and copiers
Requires computer-related activities for extended periods of time
Requires the ability to see, hear, speak, write, and key

Responsibilities

Review settlement offers from law firms to finalize negotiations, to include reviewing settlement offers.
Audit funding vendor partners receivables for accuracy and send out monthly.
Ensure compliance with departmental and insurance guidelines.
Work closely with attorneys, case managers, funding partners, and patients to resolve balance related issues
Provide account balance information.
Demonstrate and apply knowledge of medical terminology and high proficiency in general medical office procedures, including HIPAA regulation
Communicate any firm or funding changes or trends among the team.
Maintains a level of productivity suitable for the department.
Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
Update data entry errors for clean billing purposes.
Other Duties as assigned.
Completes other tasks and projects as assigned