Junior Systems Developer and IT Support Intern

PCC Talent Acquisition Portal•North Hollywood, CA

About The Position

The Information Technology Intern will obtain practical business knowledge while applying what is learned in the classroom. During this time, the Intern Student will support the IT team in various areas.

Requirements

Basic proficiency in languages like Java, Python, C#, or SQL.
Familiarity with database structures (ERD, primary/foreign keys) and basic Business Process Management.
Ability to multi-task in a fast-paced environment.
Networking and server classroom knowledge.
Ability to learn new technology quickly.
Advanced use of MS Word, Excel, Access, Outlook; other productivity tools.
Must possess excellent problem solving, organizational and verbal & written communication skills with the ability to explain technical.
Highly organized, self-motivated individual who can work independently as well as work effectively in a collaborative team environment.
Junior or Senior currently pursuing a B.S. Degree in Computer Science, Computing & Security Technology, Computer Engineering, Informational Technology, or Information Systems.
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful application must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Political Asylees and Refugees.

Nice To Haves

Prior experience as an IT Technician intern desired but not required.

Responsibilities

Assist in the design, coding, and unit testing of software components within the ERP system.
Support the integration of ERP systems with other internal databases and third-party applications.
Participate in system testing, bug fixes, and QA processes to ensure high reliability.
Write and update technical documentation, user manuals, and process flows.
Maintain, repair and upgrade components of the network including but not limited to workstations, printers, and software.
Provide technical software, hardware, and network problem resolutions to end users withing a fast-paced environment by performing question/ problem diagnosis and guide users through step-by-step solutions on both an on-site and call-back basis.
Configure and install workstations, printers, terminals, and related components.
Produce regular software reconciliations to confirm full deployment of required software and patches.
Assist in testing and deploying Windows updates.
Assist in internal license audit, true-ups, and ongoing documentation.
Identify, troubleshoot, and resolve a wide range of technical computer related problems in an appropriate time frame.
Promote safety by enforcing company rules and following best practices.