Junior Systems Administrator

Edgewater Federal Solutions•Washington, DC

1d•$70,000 - $75,000•Onsite

About The Position

The Jr. Systems Administrator supports the day-to-day operation, maintenance, and troubleshooting of the organization’s IT infrastructure, including servers, user accounts, endpoints, and core systems. This role focuses on providing hands-on technical support, assisting with system administration tasks, monitoring system performance, and escalating complex issues as needed. The Jr. Systems Administrator will work closely with senior IT staff and other departments to help maintain secure, reliable, and efficient technology services.

Requirements

Bachelor’s degree in IT or a related field, or equivalent experience, plus 2 years of relevant work experience.
Active Secret Clearance or the ability to obtain and maintain one.
Foundational experience supporting Windows Server environments and core services such as Active Directory, DNS/DHCP, Group Policy, and file/print services
Experience supporting Windows Server and Windows 10/11 systems, including troubleshooting, break/fix support, and endpoint configuration
Familiarity with backup and restore processes, patching, system monitoring, and routine maintenance activities
Exposure to virtualization platforms such as VMware vSphere/ESXi and vCenter is preferred
Basic knowledge of PowerShell scripting, SharePoint administration, and SQL concepts is a plus
Strong customer service, written communication, and problem-solving skills, with the ability to document work clearly and collaborate effectively across teams

Nice To Haves

Preferred certifications and training (or similar equivalents): CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure Fundamentals, Microsoft Certified: Windows Server Hybrid Administrator Associate, ITIL Foundations, Formal SharePoint certifications or demonstrated experience

Responsibilities

Assist with administering, configuring, and supporting Windows Server infrastructure and core services such as Active Directory, DNS/DHCP, Group Policy, and file/print services under the guidance of senior IT staff
Monitor system health, logs, and alerts; respond to routine incidents and service requests; document issues and escalate more complex problems when necessary
Support backup and restore operations by monitoring jobs, assisting with recovery tasks, and helping maintain current operational documentation and runbooks
Perform user account management, access provisioning, and basic system maintenance activities, including patching, updates, and routine checks
Provide desktop and endpoint support for Windows 10/11 systems, including troubleshooting hardware, software, and connectivity issues
Assist with IT projects, system deployments, asset tracking, and knowledge base updates to improve operational efficiency and end-user support
Administer the SharePoint Knowledgebase site, including creating folders and managing permission groups
Must be able to support monthly maintenance activities and on-call rotation for critical outages