Junior System Administrator

Les Olson ITSouth Salt Lake, UT

About The Position

This role involves maintaining and supporting IT operations, including servers, email systems, desktops, laptops, and backups. The administrator will configure and troubleshoot Windows Server environments, administer various cloud and virtualization platforms, diagnose network issues, and manage physical server hardware. The position also includes acting as a Tier 2 escalation point for complex issues, responding to incidents through multiple channels, and managing small to medium IT projects.

Requirements

  • 4+ years of IT experience; background in System Administration, Help Desk, or IT Installation preferred.
  • Strong communication skills and team-oriented mindset; excellent customer interaction.
  • Hands-on experience with Windows Server, Active Directory, and Group Policy.
  • Familiarity with virtualization (VMware/Hyper-V), RAID configurations, and troubleshooting network protocols.
  • Working knowledge of Office 365, Google Workspace, Azure AD, and cloud environments (Azure/AWS).
  • Basic understanding of LAN/WAN/VPN, backup systems, network storage (SAN/NAS), and endpoint security.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Certifications (or ability to obtain within 1 year): CompTIA Security+ or equivalent, CompTIA Server+ or equivalent, VMware VCP-DCV, Microsoft Azure Admin (AZ-104) or equivalent
  • PowerShell, Linux, or macOS experience is a plus.

Responsibilities

  • Maintain and support IT operations, including servers, email systems, desktops, laptops, and backups.
  • Configure and troubleshoot Windows Server (2012–2022), Active Directory, Group Policy, and core server roles.
  • Administer Office 365, Google Workspace, VMware, Hyper-V, and Azure AD.
  • Diagnose network issues (TCP/IP, DHCP, DNS) and manage RAID configurations.
  • Build and optimize physical servers and hardware components.
  • Act as Tier 2 escalation for complex issues; escalate to Tier 3 when needed.
  • Respond to incidents via phone, email, chat, or ticketing system.
  • Manage small to medium projects and ensure timely resolution and documentation.

Benefits

  • Paid Time Off
  • Sick Days
  • Paid Holidays
  • 401k match + Pension
  • Work-life Balance
  • Full Medical, Dental & Vision + HSA
  • Life Insurance
  • Local Volunteer Opportunities
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