Junior Solution Architect

Red Hat • Boston, MA

31d • $48 - $76 • Hybrid

About The Position

As part of the customer account team or ecosystem team, a Junior Solution Architect at Red Hat is a technical person who collaborates with customers and helps them to be successful by using Red Hat products and services. The role of a Junior Solution Architect is to understand our customers’ challenges and requirements and address them with Red Hat technologies and solutions. This role is part of the FASTER Program, Field Accelerator for Sales and Technical Emerging Roles, a comprehensive 10-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2027.

Requirements

• Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
• Motivation to engage in self-directed learning on new technologies
• Desire to be customer-focused, understanding customer needs and helping them achieve their goals
• Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat office location and remotely
• Effective communication (written and verbal) and presentation skills
• Ability to work independently and collaboratively with internal teams and external customers
• Full professional proficiency in written and spoken English
• Ability to work without a need for current or future visa sponsorship

Nice To Haves

• Experience with any of Red Hat products (Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform) and/or related Open Source technologies (e.g. Fedora, Podman, Ansible, etc.) is also preferred
• Exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

Responsibilities

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services
• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team
• Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications
• Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities
• Shadow and assist more experienced Solution Architects as they deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects
• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities
• Gain understanding of the processes and tools associated with enterprise-level solution architecture
• Focus on your personal and professional development as you grow your career at Red Hat
• Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed