Junior Software QA Tester

New Charter Technologies•Mooresville, NC

11d•Remote

About The Position

We're looking for a detail-oriented Software QA Tester to join our Managed Application Services team. In this role, you'll test custom applications that our development team builds and deploys across our clients' businesses. These applications integrate closely with our clients systems, so you'll need to be comfortable learning how our clients' operations, processes, and business rules actually work in order to test effectively. This is a great fit for someone who's naturally curious, methodical, and not satisfied until they've found the edge case everyone else missed.

Requirements

Experience writing test plans, test cases, and bug reports
Solid understanding of QA methodologies and the software testing lifecycle
Familiarity with Microsoft technologies (e.g., .NET, SQL Server, Windows Server, Azure)
Ability to quickly learn new business domains — manufacturing experience or exposure to ERP systems is a strong plus
Strong analytical skills and an eye for detail
Clear written and verbal communication skills
Comfort working directly with client-facing teams to understand real business processes
Junior-level, but highly detail-oriented and methodical, with a natural instinct to think outside the box
Comfortable with technology and how software works, without needing deep technical or coding depth
Genuinely content with steady, repetitive day-to-day work; this role rewards consistency over novelty
Comfortable taking an adversarial approach to testing
Willing to visit the client's plant once a month to understand how the software drives production and runs the business
Able to communicate clearly and comfortably with non-technical end users on the plant floor
People with business analyst instincts, or prior business analyst experience, tend to be a strong fit
Comfortable with a break/fix support model and mindset

Nice To Haves

Associate or bachelors in a technology related field
Experience testing applications integrated with ERP platforms (e.g., Dynamics, SAP, Epicor, etc.)
Exposure to automated testing tools or frameworks
Prior experience in a managed services or software consulting environment

Responsibilities

Write clear, thorough test plans and test cases based on application requirements and client business rules
Execute manual (and where applicable, automated) testing across web and desktop applications
Identify, document, and track software bugs and defects through resolution
Learn client’s operations and workflows well enough to test software in real-world context
Validate that applications correctly integrate with and reflect data from client systems
Collaborate closely with developers, project managers, and client stakeholders to clarify requirements and confirm fixes
Perform regression testing to ensure new releases don't break existing functionality
Communicate testing status, risks, and issues clearly to the project team
Train end users on how to use our software solutions