Junior ServiceNow Business Analyst

MetaPhase Consulting•Washington, DC
•$75,000 - $85,000•Remote

About The Position

MetaPhase is seeking a Junior ServiceNow Business Analyst with a minimum of one (1) years of experience to be a part of a Federal IT team supporting our clients to transform their business and solve complex problems leveraging ServiceNow. This is a highly client-facing role where you’ll be communicating frequently with stakeholders. Candidates must work effectively in teams, be sharp, creative, well written, and articulate when speaking with senior client leadership.

Requirements

  • A minimum of 1 or more years of direct experience supporting Management Consulting and/or Technology Transformation efforts; preferably in federal government consulting.
  • 1+ years of ServiceNow hands-on experience.
  • Possess strong technical, analytical, and problem-solving skills.
  • Excellent written and verbal communication.
  • US Citizen with ability to obtain Secret Clearance.

Nice To Haves

  • Secret Clearance
  • Hold ServiceNow certifications including Certified System Administrator.
  • Strong knowledge of the SDLC both Agile and Waterfall.
  • HRSD ServiceNow experience.

Responsibilities

  • Gathering detailed business requirements.
  • Working with stakeholders across the agency to implement solutions that meet customer needs.
  • Supporting the development team testing out completed stories.
  • Creating and communicating project documentation.

Benefits

  • 401k
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
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