Junior Service Sales Representative

J. F. Ahern•Madison, WI
•Hybrid

About The Position

Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive? With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Junior Service Sales Representative located in Madison, WI. This is an excellent opportunity to develop and refine your sales skills while supporting the HVAC Service team in growing preventative maintenance accounts and identifying new business opportunities. In this role, you will help expand our customer base through service agreements, repair opportunities, and relationship development. In this role you will assist in developing sales plans and overcoming objectives related to new business acquisition, contract negotiations, and future growth opportunities. This position plays an important role in both work acquisition and project execution by utilizing sales tools to plan, track, and document progress while identifying opportunities to expand business within existing and prospective accounts. The Junior Service Sales Representative will support the current sales team with site surveys, estimating, quoting, and preparing proposals for HVAC service work. Additional responsibilities include project tracking, maintaining documentation, coordinating customer follow-up activities, and providing exceptional customer service throughout the sales process.

Requirements

  • High school diploma
  • Basic understanding of HVAC systems
  • Strong customer service skills
  • Strong organizational skills
  • Strong communication skills
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Ability to manage multiple priorities
  • Self-starter
  • Ability to work both independently and collaboratively within a team environment
  • Motivated to learn
  • Eager to build a rewarding career

Nice To Haves

  • College degree preferred

Responsibilities

  • Support the HVAC Service team in growing preventative maintenance accounts and identifying new business opportunities.
  • Expand customer base through service agreements, repair opportunities, and relationship development.
  • Assist in developing sales plans and overcoming objectives related to new business acquisition, contract negotiations, and future growth opportunities.
  • Utilize sales tools to plan, track, and document progress.
  • Identify opportunities to expand business within existing and prospective accounts.
  • Support the current sales team with site surveys, estimating, quoting, and preparing proposals for HVAC service work.
  • Project tracking and maintaining documentation.
  • Coordinate customer follow-up activities.
  • Provide exceptional customer service throughout the sales process.

Benefits

  • 401(k) match
  • Health benefits
  • Bonus programs (profit sharing)
  • Generous PTO with the opportunity to buy additional time off
  • Paid Parental Leave (maternity and paternity)
  • Free, full-service mental health care for you and your family
  • Access on-site fitness centers
  • Personal development funds
  • Education assistance
  • Training programs
  • Development opportunities
  • Hybrid schedules
  • Flexible schedules
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