Junior Service Sales Representative

J. F. Ahern Co.•Madison, WI
•Hybrid

About The Position

This is an excellent opportunity to develop and refine your sales skills while supporting the HVAC Service team in growing preventative maintenance accounts and identifying new business opportunities. In this role, you will help expand our customer base through service agreements, repair opportunities, and relationship development. In this role you will assist in developing sales plans and overcoming objectives related to new business acquisition, contract negotiations, and future growth opportunities. This position plays an important role in both work acquisition and project execution by utilizing sales tools to plan, track, and document progress while identifying opportunities to expand business within existing and prospective accounts. The Junior Service Sales Representative will support the current sales team with site surveys, estimating, quoting, and preparing proposals for HVAC service work. Additional responsibilities include project tracking, maintaining documentation, coordinating customer follow-up activities, and providing exceptional customer service throughout the sales process.

Requirements

  • High school diploma (college degree preferred but not required).
  • Basic understanding of HVAC systems.
  • Strong customer service skills.
  • Strong organizational skills.
  • Strong communication skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Ability to manage multiple priorities.
  • Self-starter.
  • Ability to work both independently and collaboratively within a team environment.
  • Motivated to learn.
  • Eager to build a rewarding career.

Responsibilities

  • Support the HVAC Service team in growing preventative maintenance accounts.
  • Identify new business opportunities.
  • Expand customer base through service agreements and repair opportunities.
  • Develop sales plans and overcome objectives related to new business acquisition, contract negotiations, and future growth opportunities.
  • Utilize sales tools to plan, track, and document progress.
  • Identify opportunities to expand business within existing and prospective accounts.
  • Support the current sales team with site surveys, estimating, quoting, and preparing proposals for HVAC service work.
  • Project tracking and maintaining documentation.
  • Coordinate customer follow-up activities.
  • Provide exceptional customer service throughout the sales process.

Benefits

  • 401(k) match
  • Health benefits
  • Bonus programs (profit sharing)
  • Generous PTO with the opportunity to buy additional time off
  • Paid Parental Leave (maternity and paternity leave)
  • Mental Health Resources (free, full-service mental health care)
  • Wellness Programs (on-site fitness centers, personal development funds)
  • Education assistance
  • Training programs
  • Development opportunities
  • Hybrid and flexible schedules
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