Junior Service Advisor
Madison Honda•Madison, NJ
•Onsite
About The Position
Madison Honda is a leading automotive dealership located in Madison, New Jersey. We are committed to providing excellent customer service and fostering a positive work environment. The Junior Service Advisor supports the Service Advisors by assisting with various daily tasks to enhance the productivity and flow of the service lane. This role involves interacting with customers, processing invoices, and managing loaner vehicle agreements among other duties.
Requirements
- Must be available on weekends
- No previous automotive experience required, though it is helpful
- Strong interpersonal and team-oriented skills
- Flexibility to work multiple weekday shifts and weekends, including Sundays
Responsibilities
- Assist Service Advisors with invoicing repair orders
- Perform "Active Deliveries" by reviewing Multi Point Inspections and addressing customer questions
- Greet customers and handle cashiering duties
- Manage loaner vehicle agreement write-ups
- Answer incoming phone calls and schedule appointments
- Maintain filing and perform other administrative tasks during downtime
- Engage in cross-training to become familiar with the full Service Advisor role, including customer write-up and maintenance recommendations
Benefits
- Comprehensive training
- Competitive compensation
- Unparalleled benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
