Junior SATCOM Field Service Representative

Leidos•Killeen, TX

3d•$87,100 - $157,450•Onsite

About The Position

The Integrated Aviation Solutions (AIS) Division currently has an opening for a Junior SATCOM Field Support Representative (FSR). This role supports an Operations, Sustainment, and Development program based at a customer facility on Fort Hood, TX (FHTX). Leidos is the prime contractor on a 10-year single-award contract supporting the United States Army. The Junior SATCOM FSR will assist with tasks required to integrate, test, and maintain satellite communication systems supporting UAV and ground operations. You will work closely with and learn from senior technical staff and the Site Operations Lead. This role provides an excellent opportunity to develop skills in solution design and military communications infrastructure. As part of your professional development, you will attend team meetings and interact daily with the team to ensure mission and reporting requirements are met. The Junior SATCOM FSR position is based at a customer facility on Fort Hood, Texas, with travel to Leidos, customer, and subcontractor facilities as required to meet program requirements and goals; normally 10% with surge travel to support integration and testing events.

Requirements

Must hold a BA/BS degree and 2 years of experience; or master’s degree and 1 year of experience. Additional years of experience may be considered in lieu of a degree.
Current DoD Top Secret Clearance with w/CI Poly.
Must hold a current, active CompTIA Security+ certification (or equivalent DoD 8577/8140 IAT Level II certification).
Utilize SATCOM methodologies to enhance mission effectiveness.
Familiarity with SATCOM equipment (modems, antennas, amplifiers, switches) and associated industry standards and familiarity with SATCOM waveform standards (e.g., DVB-S2, MIL-STD-188-165A).
Experience in analyzing link budgets and RF propagation models.
Experience understanding SATCOM services and bandwidth/capacity in operational environments.
Knowledge of IP networking fundamentals (routing/switching, QoS, VPNs, WAN concepts) and network performance monitoring.
Effectively communicate with Leidos and sub-contractor functional leads, managers, and employees.
Ability to travel 10% to support meetings and system integration and testing.
Able to support shift work to meet mission surge operations.

Nice To Haves

Experience with Power BI, MS Project, Office, PowerPoint, Visio
Experience with DoD SATCOM architectures and operations (e.g., DAMA/TDMA concepts, gateway operations, RF basics).
Knowledge and experience with Army Airborne ISR Operations
Experience with Army and National Intelligence policies and procedures
Familiarity with bandwidth management tools/approaches (traffic shaping, prioritization policies, utilization trending).
Experience supporting classified environments and working within strict configuration/approval processes.
Experience with network monitoring/management platforms and ticketing workflows.

Responsibilities

Assist with monitoring day-to-day SATCOM service delivery, bandwidth allocation, and utilization tracking across multiple sites.
Learn to integrate, troubleshoot, and replace program SATCOM equipment including antennas, modems, amplifiers, and switches under senior guidance.
Help coordinate satellite access, carrier services, and teleport/gateway support for routine activations and maintenance windows.
Monitor link performance metrics (availability, latency, throughput) and assist senior engineers in troubleshooting outages or degradation.
Maintain basic awareness of emerging technologies and emitter systems through continuous on-the-job training.
Support the implementation of COMSEC/TRANSEC protocols and collaborate with cybersecurity teams to maintain secure configurations.
Provide feedback to Site Operations Lead on daily, weekly and monthly activities.
All other support duties as directed by the Site Operations Lead.
Complete all Contractually directed and Leidos corporate training requirements and required certifications.
Able to support shift work to meet mission surge operations.