Junior Salesforce Developer

i4DMMillersville, MD

About The Position

We are seeking a Junior Salesforce Developer to support mission-critical Salesforce implementations for the Department of Veterans Affairs (VA). In this role, you will contribute to the modernization and enhancement of enterprise systems that support call center operations, case management, and business process tracking across multiple VA departments. Our teams deliver solutions leveraging Salesforce Service Cloud, Experience Cloud, Omni-Channel routing, and Knowledge to enable efficient, scalable, and user-centered service delivery for Veterans and internal stakeholders. Depending on the engagement, you may also support Platform-only implementations focused on workflow automation, data management, and operational reporting. You will work within an Agile and DevSecOps environment alongside developers, administrators, architects, QA engineers, and product owners to design, build, and deliver secure and scalable solutions. This role requires close collaboration with business stakeholders to translate mission needs into technical solutions that improve service delivery and operational efficiency. In addition, we are increasingly leveraging AI-driven capabilities within Salesforce. The ideal candidate will have experience or strong interest in configuring and applying Salesforce Agentforce and related AI tools to enable intelligent automation, improve case handling, and enhance user and agent experiences. You will contribute to identifying practical AI use cases and implementing them in alignment with enterprise standards and governance.

Requirements

  • 1–3 years of Salesforce experience (development or admin background)
  • Hands-on experience with Flows, object model, and basic Apex
  • Familiarity with Salesforce security model (profiles, roles, permission sets)
  • Basic understanding of Git and deployment processes
  • Salesforce Certified Platform Administrator certification or Platform Developer I (preferred)
  • Strong willingness to learn and grow in a team environment
  • Candidates must be eligible to obtain and maintain a Public Trust clearance.

Nice To Haves

  • Salesforce Certified Platform Administrator certification or Platform Developer I

Responsibilities

  • Develop and maintain Salesforce functionality using declarative tools including Flows, validation rules, and page layouts
  • Write basic Apex classes, triggers, and Lightning Web Components under senior review
  • Assist in debugging issues and resolving defects across development and test environments
  • Support data loads and deployments using Change Sets or CI/CD pipelines
  • Collaborate with team members to understand requirements and translate them into solutions
  • Follow established coding standards, security practices, and DevSecOps processes
  • Participate in sprint ceremonies and contribute to backlog refinement
  • Document technical solutions and support knowledge sharing
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