Junior Product Manager (with BA Experience)

atVenu•Calgary, AB

4d•Hybrid

About The Position

Are you early in your product career and hungry to make a real impact? We're looking for a Junior Product Manager to join our team and help shape how live events operate— one great product decision at a time. In this role, you'll be embedded in the heart of our product organization, working side by side with senior product leaders, engineering, design, and customer-facing teams. You'll get your hands on real problems — gathering requirements, analyzing customer needs, coordinating across teams, and helping turn ideas into features that customers actually love. If you're highly organized, naturally curious, and energized by fast-moving environments where no two days look the same — we want to hear from you.

Requirements

1-2 years of experience in a product, business analysis, project coordination, or tech role (internships and co-ops count)
A post secondary degree — or equivalent hands-on experience that tells the same story
Enough analytical chops to get comfortable with data — whether that's SQL, Excel, or product analytics tools
Strong written and verbal communication skills — you can translate complex ideas into clear, concise language for both technical and non-technical audiences
Natural organizational instincts — you juggle multiple priorities without dropping the ball
A collaborative mindset and the interpersonal skills to work effectively across development, design, business development and client-facing teams
Desire to travel to festivals, venues and shows to see new features in the wild and to support customers which may require crawling under tables to run power, setting up Registers, counting t-shirts, cutting down boxes, you name it. It is like being part of a crew.

Nice To Haves

Hands-on experience with product or project management tools like Github, Jira, Confluence, or similar
Exposure to Agile or Scrum methodologies — you know what a sprint is and how to keep one healthy
Experience working directly with clients or external stakeholders
Exposure to compliance or regulatory concepts relevant to financial products

Responsibilities

Understand Customer/Market Needs (Research & Analysis)
Develop a working knowledge of the industry, customer base, market landscape, and our platform capabilities to provide informed support across all product activities
Dig into customer feedback from every channel — support tickets, interviews, surveys — and surface the patterns that drive product decisions
Hunt down competitive intelligence and market trends that sharpen our positioning and keep more senior PMs ahead of the curve
Mine usage data to uncover what's working, what's not, and where the next opportunity might be hiding
Product (Requirements & Documentation)
With support of more senior PMs, craft clear user stories and acceptance criteria that give the development team everything they need to build with confidence
Help administer the product backlog by prioritizing bugs and feature requests; be an advocate for the customer.
Assist with maintaining product requirements documentation and liaise with our tech comm teams to ensure internal docs and tools are accurate and up to date
Learn to think two steps ahead by surfacing edge cases and requirement gaps before they become customer headaches
Cross-functional Coordination
Participate in standups, iteration planning, retrospectives (as required) — help the team stay sharp and aligned
Keep a pulse on deliverable status across development, design, and QA so nothing falls through the cracks
Proactively highlight potential blocks to more senior PM’s to prevent unnecessary delays.
Client-facing Work
Support discovery sessions with clients to help uncover the real needs behind the ask
Coordinate follow-up communications to keep information flowing and ensure nothing gets lost between conversations
Provide clients with clear, timely updates on timelines and progress, keeping more senior PMs informed of any issues
Project Management Support
Keep project timelines accurate and milestones visible so the team always knows where things stand
Build status reports - clear, concise, and focused on what stakeholders need to know