Junior Partner Account Manager (Spanish & English & Russian)

Social Discovery Group

6d • Remote

About The Position

Social Discovery Group (SDG) is a group of social discovery companies focused on transforming virtual intimacy into the new normal by redefining how people interact and connect. SDG's portfolio includes social entertainment platforms that connect people globally. The company is seeking a Junior Partner Account Manager, fluent in Spanish, Russian, and English, to join their Quality Compliance team within the Content & Service Quality Operations department. This role involves managing operational and analytical tasks, analyzing partner performance metrics, developing quality strategies, supporting partners in Bitrix CRM, and improving related processes and tools.

Requirements

• Proficiency in Spanish and Russian (reading, writing, ability to communicate) - C1+
• Proficiency in English (reading, writing, ability to communicate) - B1+
• Excellent communication skills
• Experience in negotiating, working with contractors, partners, working with claims
• Confident work with data in tables (Google Sheets, Excel)
• Advanced user of Google Workspace

Responsibilities

• Independently managing operational and analytical tasks from goal setting through to execution and result control
• Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities
• Developing and implementing quality sufficiency and strategies in collaboration with the team and cross-functional stakeholders
• Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests
• Contributing to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines)
• Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization

Benefits

• REMOTE OPPORTUNITY to work full time
• Vacation 28 calendar days per year
• 7 wellness days per year (time off)
• Bonuses up to $5000 for recommending successful applicants
• 50% payment for professional training, international conferences and meetings
• Corporate discount for English lessons
• Health benefits (company will compensate up to $1,000 gross per year per employee for medical insurance or doctor's fees if not eligible for corporate medical insurance)
• Workplace organization (company provides equipped workplace and necessary equipment in offices or co-working locations, or reimbursement of workplace costs up to $1000 gross once every 3 years for other locations)
• Internal gamified gratitude system (receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed