Junior Operations Analyst - USA

HERE•New York City, NY

7d•Hybrid

About The Position

We are seeking a detail-oriented Junior Operations Analyst to join our Operations team for a 6-month contract! This role will support us across multiple areas of our day-to-day business, such as Sales Operations, Talent & People Ops. You will assist with workflows, maintain system hygiene and help our internal processes run smoothly.

Requirements

1+ year in business operations, administrative, HR or cross-functional support roles (experience with CRMs and ATS platforms is a plus).
Highly proficient in Google Sheets (and Excel), with strong hands-on experience using pivot tables, VLOOKUP/XLOOKUP, and data manipulation.
Enthusiastic about incorporating AI tools to elevate daily productivity.
Exceptional organizational skills with the ability to manage multiple competing priorities, stay structured, and meet tight deadlines.
Strong written and verbal communication skills; comfortable interacting cross-functionally across different departments.
Self-starter mindset with strong problem-solving skills and a high degree of accountability over routine operations.

Nice To Haves

Experience with CRMs and ATS platforms is a plus.

Responsibilities

Maintain CRM data hygiene and enrichment while assisting with sales tool administration, user provisioning, and routine system setups.
Support corporate operations by managing vendor tracking, contract renewals, and compliance documentation.
Administer general corporate tools and manage user access across internal software platforms.
Coordinate candidate interview schedules across internal hiring teams to deliver a seamless candidate experience.
Assist with new hire onboarding, including documentation, orientation logistics, and system access setup.
Support special projects and evolving cross-functional operational needs as assigned.