Junior Network Engineer

ShipMonk • Las Vegas, NV

8d • Onsite

About The Position

ShipMonk is hiring a Network Engineer I to help keep our multi-site network running smoothly. This role offers the opportunity to work alongside senior engineers, gain hands-on experience with enterprise-scale infrastructure, and build a foundation for a networking career. The position involves monitoring network systems, responding to alerts, supporting day-to-day maintenance of WAN/LAN infrastructure and site connectivity, assisting with configuration changes, patching, and troubleshooting for network devices, and maintaining network documentation. The role also includes helping end users resolve connectivity and hardware issues and triaging alerts in tools like DataDog.

Requirements

• 0–2 years of hands-on IT or network support experience (internships and personal lab work count)
• A solid grasp of networking fundamentals: TCP/IP, VLANs, DNS/DHCP, basic routing and switching
• Comfort following documented procedures and escalation paths
• Strong communication skills — you'll work directly with end users
• Associate's or Bachelor's degree in a related field, or equivalent experience

Nice To Haves

• 0-2 years experience with WiFi, heatmapping, capacity designing and infrastructure design
• 0-2 years experience with Ubiquiti and Unifi products
• CompTIA Network+ or Cisco CCNA (or working toward one)
• Exposure to firewalls, VPNs, or SD-WAN environments
• Ubiquiti URSCA or other Ubiquiti certificates preferred

Responsibilities

• Monitor network systems and respond to alerts, escalating complex issues to senior engineers
• Support day-to-day maintenance of our WAN/LAN infrastructure and site connectivity
• Assist with configuration changes, patching, and troubleshooting for switches, routers, and firewalls
• Keep network documentation and diagrams current
• Help end users resolve connectivity and hardware issues
• Triage alerts in tools like DataDog and log recurring issues for senior review

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree