Junior Network & Computer System Administrator
About The Position
This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. We are seeking a Junior Computer Network & System Administrator to join our team supporting the United States Air Force, 53rd Wing at Eglin AFB, FL. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Requirements
- Top Secret Clearance with SCI Eligibility
- Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire.
- Minimum of one to three (1 – 3) years of experience in information technology or a related field
- Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists
- Eligibility for access to Special Access Program Information
- Willingness to submit to a Counterintelligence polygraph
- US Citizen
Nice To Haves
- BS degree in Computer Science, Information Technology or equivalent experience preferred
Responsibilities
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks, and monitors the problem to ensure a timely resolution.
- Create, manage, and troubleshoot new and existing network user accounts.
- Troubleshoot cloud printing issues and provide training support to end-users
- Software installation and support of commercial software and related upgrades
- Update solutions database with applicable resolutions
- Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
- Monitors and enforces all IT policies and procedures
- Assist with setting up new users in IDAM and multiple level security LDAP profiles
- Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems
Benefits
- health
- dental
- vision
- 401K
- life insurance
- short-term and long-term disability plans
- vacation time
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
