Junior nCino/Salesforce.com Administrator

ConnectOne BankUnion, NJ
Hybrid

About The Position

The Junior nCino/Salesforce.com Administrator will support the execution of enterprise strategies and related product visions regarding the nCino/Salesforce.com, working collaboratively with third-party developers, internal staff, and other key stakeholders.

Requirements

  • Strong “People First” interest and ability.
  • Knowledge of relevant Federal and State banking regulations
  • Ability to work on a nCino/Salesforce.com platform with an understanding of the technical capabilities in order to implement and optimize the nCino loan origination system.
  • Strong ability to handle and prioritize multiple requests and manage laterally, upwards, and downwards.

Nice To Haves

  • 1+ years of Salesforce administration experience or in a technical role, preferred business, or systems analyst with emphasis on system configuration and design.
  • Financial Services experience
  • Experience with configuring for Lightning Experience

Responsibilities

  • Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing clients excellent service, always striving to make CNOB “A Better Place to Be”
  • Assist Subject Matter Experts on nCino/Salesforce.com and its uses within the banking industry.
  • Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
  • Support the design, document, build, test, and deploy enhancements to nCino custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed.
  • Maintain and enhance processes, features and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users.
  • Assist with user provisioning and permission management and troubleshooting of issues and errors.
  • Perform system troubleshooting to isolate and diagnose problems and assist in testing solutions before deployment.

Benefits

  • World class health, vision, and dental benefits on day one
  • 401k with employer match
  • Hybrid work from home (depending on role)
  • Employee appreciation events (team building, softball games, food truck days, etc..)
  • Employee assistance programs (EAP)
  • Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
  • Tuition reimbursement
  • Employee Discount perks
  • CNOB Community Service Events
  • ….and much, much more!
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